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What is Optix?
Optix is the premier solution for Magento 2, designed to elevate and simplify your experience in launching an eyewear store. With Optix, you can effortlessly set up your shop within the Magento 2 framework, eliminating the need for any coding knowledge.
The innovative lens selector from Optix sets your store apart, transforming the customer experience by making lens customization both engaging and intuitive while also streamlining management processes. Its intuitive interface ensures that both customers and store managers have a positive interaction.
Navigating the complexities of eyewear retail is made straightforward with Optix, as customers can easily explore product choices, customize their prescription lenses, and complete their purchases with confidence. Additionally, store managers enjoy a more organized system, allowing them to efficiently oversee the operations of their eyewear business while focusing on growth and customer satisfaction. This combination of features not only enhances the overall shopping experience but also contributes to increased sales and operational efficiency.
What is Call Optix?
Call Optix is a cutting-edge platform that leverages artificial intelligence for enhancing sales intelligence and analyzing voice interactions, transforming customer engagements into valuable revenue insights. It features automatic transcription and thorough call analysis, utilizing sentiment assessment and dynamic tagging to reveal trends and highlight upselling opportunities. Furthermore, the AI system can extract specific fields relevant to your organization, such as check-in dates, policy information, and vehicle preferences. Agent performance scorecards assess call quality and effectiveness, providing managers with valuable insights into both strengths and areas in need of development for targeted coaching. The Business Intelligence Dashboard serves as a real-time command center, showcasing call metrics, talk duration, and revenue figures, while the visual Sales Board and Pipeline Funnel enable tracking of deals through customizable stages, complete with win/loss ratios and conversion statistics. By optimizing the entire journey from lead acquisition to deal closure and preserving a detailed activity history, Call Optix merges conversation intelligence with CRM functionalities into one cohesive platform, augmented by AI agents that efficiently manage bookings, qualify leads, and perform follow-ups. This integrated approach not only boosts operational effectiveness but also equips teams with the necessary tools to make data-driven decisions that foster sales growth and enhance overall performance. In doing so, the platform becomes an essential ally for businesses aiming to maximize their sales potential and streamline their operations.
Integrations Supported
Aircall
Dialpad Connect
HubSpot CRM
JustCall
Microsoft Dynamics 365
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Sugar Connect
Twilio
Integrations Supported
Aircall
Dialpad Connect
HubSpot CRM
JustCall
Microsoft Dynamics 365
Pipedrive
RingCentral Automatic Call Recording
Salesforce
Sugar Connect
Twilio
API Availability
Has API
API Availability
Has API
Pricing Information
$1200
Free Trial Offered?
Free Version
Pricing Information
$0.06/minute
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Optix
Date Founded
2018
Company Location
United Kingdom
Company Website
optix.site
Company Facts
Organization Name
Call Optix
Date Founded
2023
Company Location
India
Company Website
www.calloptix.com
Categories and Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Optometry
Appointment Management
Insurance Management
Inventory Management
Patient Records
Recall Tracking
Categories and Features
Conversation Intelligence
AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis