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What is Optum AI Marketplace?

The Optum AI Marketplace is a carefully designed platform that offers a range of AI-powered solutions intended to transform the healthcare landscape by providing payers, providers, and partners with cutting-edge tools to improve outcomes more efficiently. This marketplace features an extensive assortment of products and services across various categories, such as patient and member engagement, claims and eligibility, care operations, payment and reimbursement, and analytics. One of its key features includes the prior authorization inquiry API, enabling payers to quickly verify a patient’s authorization status, in addition to SmartPay Plus, an electronic cashiering platform aimed at streamlining the payment process for patients and enhancing collection efficiency. Additionally, Optum Advisory Technology Services provides specialized support for organizations embracing digital transformation, including assistance with system selection, procurement processes, and the deployment of AI solutions. The marketplace also partners with reputable resellers like ServiceNow to offer advanced solutions specifically designed for the healthcare industry. By combining innovative technology with expert guidance, Optum AI Marketplace stands out as an essential asset for organizations looking to boost their operational efficiency and enhance the quality of patient care they provide. This platform not only addresses current healthcare needs but also anticipates future challenges in the industry.

What is Infosys HELIX?

Utilizing AI as a core strategy for payers, providers, and pharmacy benefit managers requires the creation of cloud-based solutions that boost operational productivity. A "healthcare digital platform" signifies the integration of diverse applications and advanced technologies to offer tailored healthcare services that enhance business outcomes, signaling a significant and swift departure from conventional core administration processing systems (CAPS). To understand how these digital platforms and innovative technologies can aid in achieving business objectives, as well as their impact on healthcare payer key performance indicators (KPIs), Infosys partnered with HFS to survey 100 C-suite healthcare payer executives throughout the United States. This effort is designed to illuminate the changing dynamics of digital healthcare solutions and their capability to revolutionize industry methodologies. Moreover, the findings from this collaboration could provide valuable insights that guide decision-making processes in the healthcare sector.

Media

Media

Integrations Supported

Google Cloud Healthcare API
Microsoft 365
ServiceNow

Integrations Supported

Google Cloud Healthcare API
Microsoft 365
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optum

Company Location

United States

Company Website

marketplace.optum.com

Company Facts

Organization Name

Infosys

Date Founded

1981

Company Location

India

Company Website

www.infosys.com/products-and-platforms/helix.html

Categories and Features

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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