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What is Optum Patient Care Management?

To improve healthcare results, it is crucial to view the patient as a whole, empower both the individuals receiving care and their support teams, and enhance the scalability and effectiveness of care management initiatives. Optum® Patient Care Management allows organizations to take a proactive and informed approach to managing patient care across the healthcare landscape, creating sustainable networks that foster authentic patient-centered experiences throughout all stages of the healthcare journey. By developing intelligent workflows that automatically initiate necessary actions and crafting precise interventions along with personalized care plans, Optum Patient Care Management empowers care managers to focus on vital aspects that greatly affect the quality and cost of care. Additionally, by collating and standardizing various clinical and claims data, alongside an ever-growing collection of sociodemographic, behavioral, and self-reported patient information, Optum offers a thorough, 360-degree perspective of each patient involved in care coordination. This comprehensive strategy guarantees that healthcare delivery is not only thorough but also specifically designed to cater to the distinct needs of every individual effectively, thereby improving overall patient satisfaction and outcomes. Ultimately, this innovative approach helps foster stronger relationships between patients and providers, driving better health results in the long run.

What is Optum AI Marketplace?

The Optum AI Marketplace is a carefully designed platform that offers a range of AI-powered solutions intended to transform the healthcare landscape by providing payers, providers, and partners with cutting-edge tools to improve outcomes more efficiently. This marketplace features an extensive assortment of products and services across various categories, such as patient and member engagement, claims and eligibility, care operations, payment and reimbursement, and analytics. One of its key features includes the prior authorization inquiry API, enabling payers to quickly verify a patient’s authorization status, in addition to SmartPay Plus, an electronic cashiering platform aimed at streamlining the payment process for patients and enhancing collection efficiency. Additionally, Optum Advisory Technology Services provides specialized support for organizations embracing digital transformation, including assistance with system selection, procurement processes, and the deployment of AI solutions. The marketplace also partners with reputable resellers like ServiceNow to offer advanced solutions specifically designed for the healthcare industry. By combining innovative technology with expert guidance, Optum AI Marketplace stands out as an essential asset for organizations looking to boost their operational efficiency and enhance the quality of patient care they provide. This platform not only addresses current healthcare needs but also anticipates future challenges in the industry.

Media

Media

Integrations Supported

Avalon Laboratory System
CareBridge
Google Cloud Healthcare API
Microsoft 365
ServiceNow

Integrations Supported

Avalon Laboratory System
CareBridge
Google Cloud Healthcare API
Microsoft 365
ServiceNow

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Optum

Company Location

United States

Company Website

www.optum.com/business/solutions/provider/data-analytics/patient-care-management.html

Company Facts

Organization Name

Optum

Company Location

United States

Company Website

marketplace.optum.com

Categories and Features

Patient Management

Admissions Management
Bed Management
Discharge Management
Historical Reporting
Patient Flow Management
Patient Location Tracking
Patient Monitoring
Real Time Reporting
Waiting Time Tracking

Categories and Features

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