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What is Oracle Cloud CX?

Oracle Cloud CX is an advanced cloud solution that combines innovative technologies and best practices, offering user-friendly tools for business personnel while providing a strong foundation for developers to build upon. The Oracle CX application suite is both innovative and flexible, ensuring high reliability and security for its users. By employing a data-focused approach, Oracle Cloud CX seamlessly integrates customer behavior, transactions, and demographic data across multiple domains like marketing, sales, and service, allowing for the creation of personalized user experiences. With over 40 years of experience, Oracle has empowered its clients to efficiently manage, protect, and utilize their data for competitive advantage. Recognizing the essential role of data, the platform facilitates the creation, sharing, and dissemination of impactful content and offers, which enhances the personalization of customer interactions. Furthermore, Oracle Content Management acts as a centralized repository for all enterprise assets, including invoices, marketing collateral, company documentation, images, and videos, simplifying the management and accessibility of vital content throughout the organization. This holistic strategy not only boosts operational efficiency but also cultivates deeper relationships with customers, ultimately leading to increased satisfaction and loyalty. As businesses continue to embrace digital transformation, leveraging such comprehensive solutions becomes imperative for sustained success.

What is Netcore Cloud?

Netcore Customer Engagement and Experience serves as an innovative, comprehensive platform designed to transform growth strategies. This all-encompassing growth solution caters to marketers, product managers, and growth strategists alike. With Raman's groundbreaking predictive intelligence, you can effectively boost conversion rates, enhance customer retention, and drive revenue and profitability. Netcore ensures a premier customer experience tailored for marketing and product professionals at brands that prioritize customer satisfaction. It's an intuitive platform that empowers you to elevate both conversion and retention rates. Additionally, it facilitates the automation of personalized campaigns targeted at specific customer segments. By leveraging machine learning-driven data analysis, Netcore Customer Engagement removes uncertainty from customer interaction strategies. You can consolidate a unified customer profile by integrating diverse data points from all interactions with your brand, spanning both online and offline channels, including your website, mobile applications, and various marketing platforms. This holistic approach not only enhances engagement but also fosters a deeper understanding of customer needs and behaviors.

Media

Media

Integrations Supported

AppsFlyer
Axis LMS
CoreSite Open Cloud Exchange
CrowdTwist
Crowdin
DbVisualizer
FloorManager
Higher Logic Vanilla
Ikigai
Multipass
OnScreen
Oracle Advertising
Oracle Cloud Infrastructure Object Storage
Oracle Digital Assistant
Oracle Fusion SCM Analytics
Oracle Responsys
Orange Tree
TeamSupport
Zoomin
powerconnect.ai

Integrations Supported

AppsFlyer
Axis LMS
CoreSite Open Cloud Exchange
CrowdTwist
Crowdin
DbVisualizer
FloorManager
Higher Logic Vanilla
Ikigai
Multipass
OnScreen
Oracle Advertising
Oracle Cloud Infrastructure Object Storage
Oracle Digital Assistant
Oracle Fusion SCM Analytics
Oracle Responsys
Orange Tree
TeamSupport
Zoomin
powerconnect.ai

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cx/platform/

Company Facts

Organization Name

Netcore

Date Founded

1997

Company Location

India

Company Website

netcorecloud.com

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

eCommerce Marketing

AB Testing
Abandoned Cart Email
Analytics / ROI Tracking
Customer Data Profiles
Dynamic Content
Email Marketing
Email Personalization
Facebook Ads
Google Ads
Product Recommendations
Push Notifications
Retargeting
SMS Marketing
Search Marketing
Segmentation
Signup Forms & Popups
Social Marketing
Triggered Emails
Website Visitor Tracking

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

Marketing Automation

A/B Testing
Analytics / ROI Tracking
Artificial Intelligence
Content / Blogging Platform
Customizable CTAs
Drip Campaigns
Dynamic Content
Landing Pages / Web Forms
Lead Scoring
Sales Intelligence
Search Marketing
Segmentation
Social Marketing
Website Visitor Tracking

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Push Notifications

A/B Testing
Analytics
Campaign Segmentation
Contextual Targeting
Device Targeting
Expiry Notifications
Geo Targeting
Mobile Notifications
Notification Scheduling
Visual Notifications
Web Notifications

SMS Marketing

2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

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