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What is Oracle Social Cloud?

Oracle Social Cloud Service is an all-encompassing platform aimed at improving and broadening customer interactions through various social media channels. This solution integrates four essential elements of social relationship management—social listening, social analytics, social engagement, and social publishing—into one unified interface, providing the most comprehensive social relationship management offering available today. To make the most of this service, users need to have an Oracle Identity Cloud Service account with the right access permissions, such as being designated as an Identity Domain Administrator or Application Administrator. Additionally, an Oracle Social Cloud Service account with administrative rights is critical for establishing federated authentication alongside the Oracle Social Cloud Service itself. For seamless provisioning, it is also necessary to obtain client credentials, which include the client ID and client secret, as well as the appropriate API access permissions to ensure correct authentication with the REST APIs of Oracle Social Cloud Service. This level of integration allows organizations to enhance their social media management efforts and refine their customer engagement tactics, ultimately leading to a more effective communication strategy. By leveraging these tools, businesses can foster stronger connections with their audience and adapt to the ever-changing social landscape.

What is Oracle Cloud Marketplace?

Oracle Cloud Marketplace acts as a centralized digital platform where organizations can discover a wide range of third-party applications and services optimized for Oracle Cloud Infrastructure. Users are able to access a variety of software solutions that seamlessly integrate with Oracle Cloud services, including offerings such as automated Terraform stacks, pre-configured ISV compute images, and containerized applications. This marketplace presents companies with multiple flexible consumption options, including free trials, Bring Your Own License (BYOL) models, and pay-as-you-go pricing, enabling them to select the payment method that best fits their individual needs. By providing automated and comprehensive solutions, Oracle Cloud Marketplace simplifies the deployment process, allowing businesses to efficiently scale their applications and enhance their overall operational effectiveness. In addition to these advantages, the marketplace continually evolves to ensure that it meets the dynamic requirements of modern enterprises, ultimately delivering a superior user experience through its diverse array of tools. As a result, organizations can stay agile and responsive in an ever-competitive landscape.

Media

Media

Integrations Supported

Aviatrix
Cisco Adaptive Security Appliance (ASA)
Cisco Secure Firewall Management Center
Fortinet
Grafana Cloud
IBM Guardium Data Protection
MyPreferences
Oracle Cloud Infrastructure
Oracle E-Business Suite
Oracle Enterprise Data Quality
Oracle GoldenGate
Oracle Solaris
Oracle WebLogic Server
Redis
SQL Server

Integrations Supported

Aviatrix
Cisco Adaptive Security Appliance (ASA)
Cisco Secure Firewall Management Center
Fortinet
Grafana Cloud
IBM Guardium Data Protection
MyPreferences
Oracle Cloud Infrastructure
Oracle E-Business Suite
Oracle Enterprise Data Quality
Oracle GoldenGate
Oracle Solaris
Oracle WebLogic Server
Redis
SQL Server

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

cloudmarketplace.oracle.com/marketplace/oci

Categories and Features

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

Categories and Features

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

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