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What is Oracle Social Cloud?

Oracle Social Cloud Service is an all-encompassing platform aimed at improving and broadening customer interactions through various social media channels. This solution integrates four essential elements of social relationship management—social listening, social analytics, social engagement, and social publishing—into one unified interface, providing the most comprehensive social relationship management offering available today. To make the most of this service, users need to have an Oracle Identity Cloud Service account with the right access permissions, such as being designated as an Identity Domain Administrator or Application Administrator. Additionally, an Oracle Social Cloud Service account with administrative rights is critical for establishing federated authentication alongside the Oracle Social Cloud Service itself. For seamless provisioning, it is also necessary to obtain client credentials, which include the client ID and client secret, as well as the appropriate API access permissions to ensure correct authentication with the REST APIs of Oracle Social Cloud Service. This level of integration allows organizations to enhance their social media management efforts and refine their customer engagement tactics, ultimately leading to a more effective communication strategy. By leveraging these tools, businesses can foster stronger connections with their audience and adapt to the ever-changing social landscape.

What is Oracle Roving Edge Infrastructure?

Oracle Roving Edge Infrastructure significantly advances the deployment of cloud workloads beyond conventional data centers. By utilizing ruggedized Oracle Roving Edge Devices (Oracle REDs), users gain direct access to cloud computing and storage solutions at the network's edge, even in remote locations, enabling faster data processing right at the source and leading to quicker insights. Users can easily synchronize existing Oracle Cloud Infrastructure (OCI) virtual machines (VMs) and object storage with these devices via the same portal and tenancy tools used in public regions. This flexibility allows both public and private sector clients to deploy OCI services outside of Oracle Cloud Regions and Dedicated Region Cloud@Customer. As a result, field operations teams benefit from significantly reduced latency for cloud applications that are sensitive to delays, effectively removing the need for multiple network hops to access remote services. Additionally, these compact and portable server nodes broaden Oracle Cloud Infrastructure capabilities to even the most remote areas, ensuring continued functionality even during complete disconnection. By embracing this innovative solution, organizations can not only achieve robust performance but also enjoy enhanced reliability in the most challenging environments, paving the way for new opportunities and efficient operations.

Media

Media

Integrations Supported

Oracle Cloud Infrastructure

Integrations Supported

Oracle Cloud Infrastructure

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

docs.oracle.com/en/cloud/paas/identity-cloud/idcsc/oraclesocialcloudservice.html

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/cloud/roving-edge-infrastructure/

Categories and Features

Social Selling

Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

Categories and Features

Workload Automation

Alerts / Notifications
Audit Trails
Business Process Management
Cross-Platform Scheduling
Dashboard
Data Analysis / Visualization
Event-Triggers
Load Balancing
Resource-Based Scheduling
Robotic Process Automation (RPA)
Workflow Foundation Support

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