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What is Oracle Unified Assurance?

Create a robust service assurance framework that integrates automated root cause analysis through event correlation, machine learning (ML), and topology mapping. Oracle Unified Assurance can either augment existing assurance tools by providing a unified monitoring layer or act as a standalone assurance platform. This solution is adept at smoothly fitting into multivendor networks and various management systems, and it can also be employed in a hybrid setup. Utilizing Oracle’s Unified Assurance enables organizations to automate their assurance workflows and supports both assisted and completely automated closed-loop processes. This framework is specifically tailored for dynamic, end-to-end assurance in large-scale 5G environments, ensuring superior service quality and enhancing customer experiences through advanced ML analytics. Additionally, optimize network and service operations by integrating with current tools, while also maximizing the value of existing investments through a strategic approach that focuses on tool optimization, paving the way for more autonomous operations, and ultimately leading to enhanced efficiency and service dependability. Furthermore, this holistic approach not only improves operational effectiveness but also positions businesses to adapt to evolving technological landscapes seamlessly.

What is AssurX?

The AssurX platform serves as an advanced software solution for enterprise quality management (EQMS) and regulatory compliance, enabling effective communication and coordination of information, documentation, and activities. By utilizing AssurX, regulated organizations can swiftly pinpoint and manage quality concerns and risk factors, thereby preventing issues related to quality or compliance while also enhancing workflow efficiency. The QMS software from AssurX is specifically designed to be customizable, accommodating both stable and evolving business needs. It establishes a digital workflow encompassing tasks, alerts, escalations, and approvals, which can be automated according to specific requirements, accurately reflecting real-world processes. There is no other system that matches its ease of deployment, configuration, and adaptability, making it a standout choice for businesses. In addition, AssurX solutions work together seamlessly to form an interconnected quality management system. These offerings include features such as audit management, corrective actions, training management, complaint management, document management, change control, risk management, and EHS incident management, among others, ensuring comprehensive coverage of quality management needs. Ultimately, the integration of these solutions supports organizations in achieving higher standards of quality and compliance across their operations.

Media

Media

Integrations Supported

Elastic Cloud

Integrations Supported

Agile CRM
Blue Link ERP
Expandable
Microsoft Azure
Microsoft Cognitive Toolkit
Microsoft Dynamics 365
NetSuite
Oracle BPM Suite
Oracle Business Intelligence (OBIEE)
Oracle CRM On Demand
QAD Adaptive ERP
QUMAS EQMS
SAP Analytics Cloud
SAP Business One
SAP BusinessObjects Business Intelligence
SAP CRM
SAP Crystal Reports
Salesforce
Tech Cloud ERP

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/industries/communications/closed-loop-automation/service-assurance/

Company Facts

Organization Name

AssurX

Date Founded

1993

Company Location

United States

Company Website

www.assurx.com

Categories and Features

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
Server Monitoring
Uptime Monitoring

Root Cause Analysis

Not specified

Categories and Features

Audit

Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management

Complaint Management

Complaint Classification
Corrective Actions (CAPA)
Customer Complaint Tracking
Feedback Management
Forms Management
Issue Tracking
Quality Assurance Management
Routing

Compliance

Archiving & Retention
Audit Management
Compliance Tracking
Controls Testing
Environmental Compliance
FDA Compliance
HIPAA Compliance
ISO Compliance
Incident Management
OSHA Compliance
Risk Management
Surveys & Feedback
Version Control
Workflow / Process Automation

Energy Management

Compliance Management
Risk Management

Life Sciences

Not specified

Manufacturing

Quality Management
Safety Management

Quality Management

Audit Management
Complaint Management
Compliance Management
Corrective and Preventive Actions (CAPA)
Defect Tracking
Document Control
Equipment Management
ISO Standards Management
Maintenance Management
Risk Management
Supplier Quality Control
Training Management

Regulatory Reporting

Not specified

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