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What is Oracle WebCenter Portal?

With Oracle WebCenter Portal, users can easily create intranets, extranets, composite applications, and self-service portals, providing a secure and efficient way to access vital information and interact with applications, processes, and colleagues. Manage the entire content lifecycle seamlessly by accessing a unified content repository directly within the WebCenter Portal interface. Pre-built templates help maintain a consistent presentation style across the portal, ensuring a cohesive user experience. The Page Draft feature can accelerate portal development by up to 35%, enabling the inline addition of ad-hoc content, multilingual capabilities, and instant image publishing from the unified repository. Combine responsive design optimized for mobile devices with adaptive web pages to create smooth omnichannel experiences that prioritize a tablet-first user interface. Utilize intuitive, browser-based tools to customize and manage portal experiences tailored to specific roles, guaranteeing that every user can find the information they require. This adaptability not only simplifies workflows but also significantly boosts user satisfaction across various platforms and devices, ultimately fostering greater engagement and productivity. Additionally, the ability to integrate various applications within the portal ensures that users have a comprehensive solution at their fingertips.

What is Capricorn?

SilverBlaze's Capricon Customer Portals provides an entirely customizable self-service web portal solution that significantly boosts employee productivity and enhances customer satisfaction. By implementing Capricon, companies can offer their clients self-service tools that facilitate effective utility management, reduce the volume of incoming calls, and promote innovative interactions with the service, all while minimizing costs associated with printed invoices, bills, and reports. Moreover, Capricon effortlessly integrates with existing business systems and guarantees accessibility from any device at any time, positioning it as an adaptable option for contemporary businesses. This level of flexibility not only streamlines operations but also empowers customers to take charge of their service experience, fostering a more engaged and satisfied clientele. As a result, organizations can expect improved operational efficiency and stronger customer relationships.

Media

Media

Integrations Supported

EnterpriseAlumni
Teamstack

Integrations Supported

EnterpriseAlumni
Teamstack

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oracle

Date Founded

1977

Company Location

United States

Company Website

www.oracle.com/content-management/webcenter-portal/

Company Facts

Organization Name

SilverBlaze

Date Founded

1999

Company Location

Canada

Company Website

www.silverblaze.com

Categories and Features

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Categories and Features

Portal

Chat
Collaboration
Content Management
Document Management
File Sharing
Search

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Utility Management Systems

Billing & Invoicing
Cable
Customer Management
Demand Planning
Electricity
Natural Gas
Plant Management
Service Call Management
Trash
Water
Work Order Management
Workforce Management

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