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What is Order Taker?

Order Taker is recognized as the leading app for mobile ordering in wholesale and B2B eCommerce, known for its exceptional user-friendliness and rich feature set. We pride ourselves on providing an experience that is not only easy to navigate but also intuitive for users who may not have a technical background. Our platform offers a highly customizable DSD mobile ordering solution that seamlessly integrates with any back-office accounting systems. Moreover, we provide advanced mobile ordering capabilities designed specifically for field sales and B2B web stores, catering to the specific needs of sales representatives and buyers alike. Sales representatives can take advantage of the mobile or tablet app's offline functionality, allowing them to place orders, access order history, and retrieve account information even when they are not connected to the internet. This versatile mobile ordering app and B2B eCommerce platform address the varied demands of wholesale distributors and large brands, regardless of their scale. Additionally, our dedication to innovation drives us to constantly improve our platform, ensuring it evolves to meet the changing needs of our community. As a result, we help our users stay ahead in an increasingly competitive market.

What is DigitalGenius?

Our ever-evolving platform enables you to access insights from top ecommerce businesses around the world. In the realm of online shopping, exceptional customer service emerges as the key strategic edge. Creating a smooth buying process has become essential, as any flaws in this aspect can lead to substantial losses. We are in a time that emphasizes experiences, making it vital to cultivate strong relationships with customers. Offer your clients customized support across various channels and languages, regardless of their location or when they seek help. DigitalGenius provides you with the necessary tools to improve your customer’s journey, guaranteeing they receive prompt and accurate responses. Whether they have questions about their orders, product availability, store locations, or sizing options, your customers will feel they are engaging with a real person! This individualized strategy not only fosters loyalty but also promotes repeat purchases, ultimately propelling the growth of your ecommerce brand. Additionally, investing in a robust customer experience can set you apart in a competitive market, ensuring long-term success.

Media

Media

Integrations Supported

Google
Google Sheets
Magento
Microsoft Dynamics 365
NetSuite
OneShot
QuickBooks Online
Sage 100
Salesforce
Shopify
Xero
Zendesk

Integrations Supported

Google
Google Sheets
Magento
Microsoft Dynamics 365
NetSuite
OneShot
QuickBooks Online
Sage 100
Salesforce
Shopify
Xero
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per user per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderTaker

Date Founded

2017

Company Location

United States

Company Website

ordrtakr.co

Company Facts

Organization Name

DigitalGenius

Date Founded

2014

Company Location

United Kingdom

Company Website

www.digitalgenius.com

Categories and Features

Field Sales

Activity Tracking
CRM
Channel Management
Collaboration Tools
Controlled Access
Dashboard Management
Expense Management
Fast Estimates
Inventory Management
Invoices
Lead / Opportunity Management
Online Payments
Order Management
Quoting
Reporting / Analytics
Route Optimization
Territory Management
Time Tracker
Visit Scheduling
Workflow Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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