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What is Order with Google?

Leveraging Order with Google enables businesses to connect with potential customers through Google Search and Maps effectively. This collaboration helps you broaden your reach and facilitate orders from various platforms, allowing for a more extensive customer engagement. With its availability on both mobile and desktop devices, Order with Google ensures that you can reach a diverse audience seamlessly. Any interface that supports Google Search or Maps will naturally integrate Order with Google features, enhancing accessibility. The design of the user experience for Order with Google prioritizes ease of use and efficiency. Additionally, functionalities such as pre-ordering, menu exploration, item recommendations, trending selections, and rapid reordering significantly contribute to user convenience and satisfaction, providing a comprehensive service experience. This multifaceted strategy not only enhances the ordering journey but also builds customer loyalty through its innovative and user-centric offerings, making it a valuable tool for businesses. Ultimately, engaging with Order with Google can lead to increased sales and a stronger customer relationship.

What is Kayana WhatsApp Ordering?

Kayana WhatsApp Ordering, also referred to as AskKay, is a groundbreaking cloud-based solution designed specifically for restaurants, cafés, takeaways, and various hospitality establishments. This platform allows patrons to browse the menu, select their preferred items, and place orders for delivery, collection, takeaway, or in-house dining, all while sending a user-friendly checkout link through WhatsApp to simplify payment without requiring extra applications or account setups. An AI-powered order assistant takes care of customer questions, helps in assembling the order basket, offers details about menu options, and can suggest additional items to elevate the dining experience. Businesses can easily link this service with Kayana EPOS, which ensures menus and pricing are kept up-to-date automatically and that incoming orders are processed smoothly through their current point-of-sale systems. Furthermore, operators can personalize order types, create QR-code access points, and assign specific WhatsApp numbers for their business, while customers receive timely updates regarding their order status through chat notifications. This innovative service is designed for those in the hospitality industry who want to optimize direct orders and enhance customer interactions via WhatsApp, effectively complementing their traditional in-store operations. By adopting such a system, businesses can not only improve customer convenience but also create a more interactive and enjoyable dining experience, ultimately leading to increased customer satisfaction and loyalty.

Media

Media

Integrations Supported

Google Cloud Search
Google Maps
SpotOn

Integrations Supported

WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

1.25% + £0.10/order
No setup fee, monthly subscription or contract. UK debit and credit cards incur a processing fee of 1.25% + £0.10 per paid order; other cards incur 2.75% + £0.20 per order. An optional EPOS pack costs £300 one time.

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Google

Company Location

United States

Company Website

developers.google.com/actions/food-ordering

Company Facts

Organization Name

Kayana for Business

Date Founded

2021

Company Location

United Kingdom

Company Website

kayanaforbusiness.com/uk/products/whatsapp-ordering/

Categories and Features

Online Ordering

Not specified

Categories and Features

Online Ordering

Not specified

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