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What is OrderLogix?

OrderLogix simplifies the daily processing operations, enhances the resolution of customer service inquiries on the first contact, and guarantees consistent reporting across all order platforms. By minimizing paperwork and automating repetitive tasks, your team can focus more on improving customer satisfaction and fostering business growth. The system allows you to monitor, control, and quickly adjust essential elements of your multi-channel sales approach—like scripts, offers, continuity plans, discounts, upsells, and cross-sells—enabling you to make real-time modifications for better results. This platform effortlessly connects with all order channels, making it easy to track and manage order information while offering the adaptability to handle these orders through various fulfillment partners or call centers that fit your business model. Furthermore, this capability significantly boosts overall efficiency, ensuring your organization stays nimble and responsive to evolving customer demands. As a result, your business can better navigate market changes and maintain a competitive edge.

What is MarketplaceWorks?

MarketplaceWorks simplifies the process of listing and selling products, enhances order management, and monitors inventory across various sales platforms, all through a cloud-based system. It seamlessly aggregates orders from each of your sales channels, ensuring that your inventory levels are consistently synced, thereby preventing the sale of items you do not have in stock. You can integrate with major platforms like Amazon.ca, Amazon FBA, eBay, Shopify, Reverb, Quickbooks, Logistics+, Hal Leonard, M&M Merchandisers, Gator, and Starin. The platform presents complex information from online marketplaces in an intuitive and easily navigable format. Additionally, our email automation tool helps you deliver outstanding customer service, boosts sales potential, and solicits valuable feedback from buyers. With MarketplaceWorks, you can efficiently manage and create bundled or kitted inventory across different markets and products. You also have the ability to schedule sales for products on various marketplaces, allowing you to set a promotional price and discount percentage to drive increased sales effectively. By harnessing these features, businesses can optimize their operations and enhance their overall performance in the competitive online market landscape.

Media

Media

Integrations Supported

Amazon
FlexPay
Fulfillment by Amazon (FBA)
QuickBooks Online
Shopify
eBay

Integrations Supported

Amazon
FlexPay
Fulfillment by Amazon (FBA)
QuickBooks Online
Shopify
eBay

API Availability

Has API

API Availability

Has API

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Pricing Information

$49 / mo
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OrderLogix

Date Founded

2003

Company Website

orderlogix.com

Company Facts

Organization Name

MarketplaceWorks

Date Founded

2015

Company Location

United States

Company Website

www.marketplaceworks.com/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Marketplace

Catalog Management
Category Management
Fee / Commission Management
Order Management
Payment Processing
Promotions Management
Returns Management
SEO Management
Shopping Cart
Vendor Portal

Multi-Channel eCommerce

Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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