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What is OrderStorm?

The ecommerce platform effortlessly merges with your current website, enhancing your online business capabilities. It allows you to sell a wide array of products and services, including B2C, B2B items, downloadable content, and even event tickets, all through a single interface. By integrating customer relationship management (CRM) and order management systems, you can significantly elevate your customer service experience. Effective management of orders and customer interactions is crucial for delivering exceptional service. OrderStorm provides an innovative Order Management CRM, featuring a Notes screen located at the bottom of every order, product, and vendor page. This functionality enables you to enhance customer service by organizing action items into work queues and maintaining a comprehensive list of notes. Although it does not constitute a full CRM solution, it is specifically designed to facilitate the management of daily interactions with both customers and suppliers, ensuring efficiency and clarity in your operations. With this streamlined approach, your business can achieve greater success in customer satisfaction and engagement.

What is Epicor Vision?

Epicor Vision is a robust enterprise software solution designed for automotive aftermarket parts distributors focused on enhancing customer service and boosting profitability. This all-encompassing distribution management system is equipped with numerous high-value features that not only drive efficiency and increased profitability but also connect nearly every facet of your business, ensuring competitiveness in the current aftermarket landscape. Notable features include sophisticated inventory management and adaptable pricing strategies; cutting-edge sales acceleration tools; comprehensive insights into performance analytics; essential Epicor Vista® parts demand intelligence; connectivity channels that expedite operations throughout the supply chain; distinctive tools aimed at enhancing customer loyalty, such as CRM modules; seamless integration with the JMO warehouse management system; and visibility of inventory across the enterprise at points of sale. Designed to cater specifically to your individual business needs, Epicor Vision software simplifies the integration of all essential business processes into a unified platform, thereby streamlining operations even further. By choosing Epicor Vision, companies can not only stay ahead of the competition but also create a more cohesive and responsive business environment.

Media

Media

Integrations Supported

First Touch Payment Solutions
Plastic Card ID
SendGrid
Twilio

Integrations Supported

Epicor CRM
Epicor Commerce
Epicor ECM
Epicor Eagle
Epicor Indago WMS
Epicor Predictive Inventory Assistant
Epicor SalesProGo
Epicor Vista Market Share

API Availability

Has API

API Availability

Pricing Information

Pricing not provided

Pricing Information

Contact Epicor Software Corporation for pricing details.

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

OrderStorm

Date Founded

2009

Company Location

United States

Company Website

www.orderstorm.com

Company Facts

Organization Name

Epicor

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-us/lp/maximize-your-success-with-epicor-vision-dive-into-its-top-benefits/

Categories and Features

Auto Repair

Not specified

Billing and Invoicing

Not specified

CRM

Not specified

Customer Engagement

Not specified

Customer Experience

Not specified

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

Equipment Rental

Not specified

Inventory Management

Not specified

Medical Inventory

Not specified

Purchasing

Not specified

Warranty Management

Not specified

Categories and Features

Auto Body

Accounting Management
Billing & Invoicing
Customer Database
Inventory Control
Parts Management
Work Order Management

Auto Repair

Billing & Invoicing
CRM
Inventory Management
Parts Management
Work Order Management

Automotive CRM

Inventory Management

Automotive ERP

Not specified

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Distribution ERP

Not specified

E-Invoicing

Not specified

Inventory Control

Allocation
Barcoding
Cost Tracking
Forecasting
Item Management
Order Management
Procurement Management
Reorder Management
SKU / UPC Codes
Serial Number Tracking
Supplier Management

Job Shop

Billing & Invoicing
Job Costing
Job Tracking
Order Management
Purchasing
Quotes / Estimates
Scheduling
Shipping Management
Traceability
Work Order Management

Procurement

Catalog Management
Inventory Management
Invoice Processing
Purchase Order Management
Receiving
Requisitions & Approvals
Spend Management
Supplier Management

Purchasing

Catalog Management
Compliance Management
Inventory Management
Invoice Processing
Purchase Order Management
Requisitions & Approvals
Spend Management
Supplier Management

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