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What is Orderbot?

Streamline your order processing with Orderbot, a powerful and adaptable multi-channel order management system that serves both B2B and B2C sectors. Tailored for merchants, Orderbot simplifies various aspects such as fulfillment, inventory oversight, invoicing, and more, effectively addressing and preventing backorder complications. With outstanding customer support and smooth integration with dependable business tools, Orderbot promotes transparency by enabling all parties to monitor order status in real-time. In the current digital and social commerce environment, it's vital to view order volumes as order density rather than mere daily figures. Social media trends can trigger unexpected spikes in demand, so it's important to be ready when your offerings gain popularity. This enterprise-level integration goes beyond standard plugins, ensuring that your products, inventory, and orders are harmoniously synchronized and efficiently managed on a larger scale. By adopting Orderbot, businesses can enhance their operational efficiency and adapt quickly to fluctuations in market demand. Moreover, its user-friendly interface allows teams to collaborate effortlessly, fostering a proactive approach to order management that can lead to increased customer satisfaction and loyalty.

What is OrderLogix?

OrderLogix simplifies the daily processing operations, enhances the resolution of customer service inquiries on the first contact, and guarantees consistent reporting across all order platforms. By minimizing paperwork and automating repetitive tasks, your team can focus more on improving customer satisfaction and fostering business growth. The system allows you to monitor, control, and quickly adjust essential elements of your multi-channel sales approach—like scripts, offers, continuity plans, discounts, upsells, and cross-sells—enabling you to make real-time modifications for better results. This platform effortlessly connects with all order channels, making it easy to track and manage order information while offering the adaptability to handle these orders through various fulfillment partners or call centers that fit your business model. Furthermore, this capability significantly boosts overall efficiency, ensuring your organization stays nimble and responsive to evolving customer demands. As a result, your business can better navigate market changes and maintain a competitive edge.

Media

Media

Integrations Supported

FlexPay
PayPal
QuickBooks Online
Shopify
Xero

Integrations Supported

FlexPay
PayPal
QuickBooks Online
Shopify
Xero

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$249 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Orderbot Software

Date Founded

2008

Company Location

Canada

Company Website

www.orderbot.com

Company Facts

Organization Name

OrderLogix

Date Founded

2003

Company Website

orderlogix.com

Categories and Features

Inventory Management

Alerts/Notifications
Barcoding / RFID
Forecasting
Inventory Optimization
Kitting
Manufacturing Inventory Management
Mobile Access
Multi-Channel Management
Product Identification
Reorder Management
Reporting/Analytics
Retail Inventory Management
Supplier Management
Warehouse Management

Order Entry

Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Warehouse Management

3PL Management
Barcoding / RFID
Category Customization
Channel Management
Demand Planning
Inventory Management
Location Control
Order Management
Purchasing
Quality Control
Receiving / Putaway Management
Returns Management
Shipping Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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