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What is Orkestro?

Enhance your online order fulfillment process today with an innovative platform tailored to the evolving demands of the delivery industry. Seamlessly link to leading eCommerce platforms and courier services, removing the hassle of managing multiple APIs and service contracts. Our system simplifies the complexities of delivery coordination by automating the entire workflow from inception to completion. By integrating with Orkestro just a single time, you unlock the potential to scale your operations and improve customer satisfaction effortlessly. This singular connection provides access to the best courier options for each order throughout the country. We empower your stores to establish personalized service level agreements with their chosen delivery partners, all expertly managed by us for your peace of mind. Select your preferred delivery profile, and allow our platform to handle order assignments while accounting for all critical parameters. Our booking engine keeps a vigilant eye on any irregularities and coordinates backup drivers to ensure that performance and availability are maintained at the highest levels. This streamlined approach not only maximizes efficiency but also frees you to concentrate on what truly counts: expanding your business and delivering outstanding service to your clientele. Ultimately, our solution positions you for success in a competitive marketplace while enhancing the overall customer experience.

What is Detrack?

Streamline everything from proof of delivery and real-time driver tracking, through to route optimisation and customer updates. Save time, reduce operating costs, and boost productivity with Detrack. Integrations Integrate with the best accounting and SMS platforms. From order creation through to proof of delivery, everything works together seamlessly - orders sync automatically, customers get notified instantly and drivers receive jobs in real-time. Test drive all features for free It only takes a few minutes to add your drivers, upload or create jobs and start branding your customer comms. Our free trial gives you access to all features for 14 days. We know that there aren’t enough hours in the day and our experts are available 24/5 to help you get set up to achieve your goals faster. You can chat live or book a call back for practical, hands-on support.

Media

Media

Integrations Supported

App4
Bbot
Flipdish
Foodetective

Integrations Supported

AfterShip
Exotel
LINK Mobility
MYOB
Machship
Monkedo
QuickBooks Online
Shopee
Shopify
Twilio
Vonage Business
WhatsApp
WooCommerce
Xero
Zapier
viaSocket

API Availability

Has API

API Availability

Has API

Pricing Information

$12.37 per store per month

Pricing Information

$29/month/user
PRO - $29 per vehicle, per month (save 10% on annual subscription)
Includes:
- Unlimited sub-users
- Live driver tracking and job updates
- Proof of delivery (signature, 10 photos, location, timestamps)
- Branded customer notifications (SMS, WhatsApp, email) and tracking links
- Secure data storage (5 years)
- Custom field mapping
- Manager app and Scanner app
- Analytics
- API and integrations


ADVANCED - $39 per vehicle, per month (save 10% on annual subscription)
- Includes all PRO features, plus:
- Route optimization
- Vehicle safety checks
- Reoccurring orders
- Rate cards
- Advanced analytics

CUSTOM - for 100+ fleets, custom pricing and support
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Online Training

Company Facts

Organization Name

Orkestro

Date Founded

2016

Company Location

United Kingdom

Company Website

orkestro.com

Company Facts

Organization Name

Detrack Systems

Date Founded

2013

Company Location

Singapore

Company Website

www.detrack.com

Categories and Features

Courier

Not specified

Delivery Management

Not specified

Categories and Features

Courier

Barcode Support
Customer Database
Dispatch Management
Job Assignment Management
Label Printing
Order Entry
Routing
Scheduling

Delivery Management

Customer Portal
Dispatch Management
Driver ETA
Driver Management
For Courier Services
Order Tracking
Routing
Scheduling
Signature Capture
Surveys & Feedback

Fleet Management

Dispatch Management
GPS Tracking
Inspection Management
Mileage Tracking
Routing
Work Order Management

Fleet Tracking

Not specified

Last Mile Delivery

Not specified

Logistics

3PL
Barcoding / RFID
Fleet Management
Order Management
Scheduling
Transportation Management

Transportation Management

Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management

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