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What is Otello?

Elevate the overall experience of your guests and enhance your revenue streams by adopting a well-rounded, interconnected system designed specifically for their preferences. Allow your visitors to effortlessly tailor their travel experiences to fit their desires. The cutting-edge Otello HoDP platform provides instant access to performance metrics across all departments in your establishment, all from the convenience of your smartphone. This data-driven approach guarantees that all accommodation procedures are seamlessly integrated. It promotes effective communication between housekeeping and the front desk while supporting process tracking, optimal time management, and immediate transaction capabilities. By leveraging the unique Otello platform, you can not only enhance your brand's image but also nurture guest loyalty. This system simplifies guest data analysis, making it easier to launch targeted marketing campaigns that cater to diverse demographics. Furthermore, it improves the handling of guest requests, complaints, and suggestions by converting them into actionable tasks assigned to the right team members. As a result, your establishment will foster a more agile and guest-focused service environment, ultimately leading to increased satisfaction and repeat visits. This comprehensive approach ensures that both your guests and your business thrive in a competitive market.

What is ChartsBeds?

ChartsBeds offers a unique platform that allows you to manage every aspect of your hospitality business through a cohesive and intuitive cloud-based interface. Accessing and adjusting your pricing and availability is straightforward from any location, while you can also track guest satisfaction as it happens, effortlessly integrate with your OTAs, oversee housekeeping operations, promote special offers via your online booking system, and monitor competitor pricing among other features. The website's adaptive design boosts direct sales, enabling you to visualize the sales funnel, analyze conversion rates, and pinpoint any barriers to sales. A robust price comparison tool helps you evaluate competitors more efficiently, enhancing your strategic positioning. Furthermore, the Customer Feedback module lets you collect valuable insights from guests at various points during their stay, allowing for quick adjustments to meet their needs. By integrating all these functionalities into one comprehensive solution, ChartsBeds not only optimizes operations but also significantly improves the guest experience, ensuring that your hospitality business remains successful in a challenging marketplace. Ultimately, this platform is designed to empower hospitality providers to thrive while navigating a dynamic industry landscape.

Media

Media

Integrations Supported

Duve

Integrations Supported

Duve

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$74 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hotech

Date Founded

1999

Company Location

Turkey

Company Website

hotech.com.tr/products/detail/otello-gem

Company Facts

Organization Name

ChartsBeds

Date Founded

1998

Company Location

Ireland

Company Website

chartsbeds.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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