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What is OurPeople?

Designed with the needs of non-desk employees in mind, OurPeople delivers a streamlined approach to team communication and engagement. It combines announcements, one-to-one messaging, task tracking, and knowledge sharing into a single platform that works seamlessly across mobile and desktop. Organizations can quickly distribute critical updates, track responses, and gather employee feedback without relying on email or paper systems. By making communication simple and accessible, OurPeople helps teams stay aligned, productive, and motivated.

What is Front?

Front is a comprehensive customer service solution designed to enhance teamwork and collaboration. This robust platform empowers more than 9,000 businesses, including yours, to achieve exceptional five-star service effortlessly. By streamlining communication and integrating various tools, Front ensures that customer interactions are both efficient and effective.

Media

Media

Integrations Supported

Access PeopleHR
HR Cloud
Oracle Fusion Cloud HCM

Integrations Supported

Autohive
Facebook
Go Moment Ivy
Hightouch
JustCall
Latenode
Matia
Motileo
Nango
Parabola
PartnerHero
Peaka
PodPlay
Seekwell
Shift
Trello
Vessel

API Availability

Has API

API Availability

Has API

Pricing Information

$1 per user per month
Pricing is based on the minimum number of users paid annually for OurPeople. Please get in touch for the best pricing to fit your business.
Free Trial Offered?

Pricing Information

$19.00/month/user
Starter: $19/per user/per month for minimum 2 users and maximum 10 users (billed annually)

Growth: $49/per user/per month for minimum 5 users and maximum 50 users (billed annually)

Scale: $99/per user/per month for minimum 10 users.(billed annually)
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Chromebook

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OurPeople, Inc.

Date Founded

2015

Company Location

United States

Company Website

www.ourpeople.com

Company Facts

Organization Name

Front

Date Founded

2013

Company Location

United States

Company Website

front.com

Categories and Features

Collaboration

Calendar Management
Chat / Messaging
Content Management
Document Management
Project Management
Task Management

Communications

Not specified

Employee Communication Tools

Activity / News Feed
Audio / Video Conferencing
Chat / Messaging
Event Calendar
File Sharing
Knowledge Management
Newsletter Management
Surveys & Feedback

Employee Engagement

Benchmarking
Cultural Alignment
Employee Guides
Employee Recognition
Feedback Management
Pulse Surveys

Fitness

Employee Management
Event Management

Hospitality Property Management

Catering
Employee Management
Front Office Management
Housekeeping Management

Internal Communications

App Integration
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Newsletter Management
Photo Gallery
Social Sharing
Survey Management

Team Communication

Activity / News Feed
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Search
Surveys & Feedback
Task Management

Workflow Management

Access Controls/Permissions
Compliance Tracking
Document Management
Mobile Access
Task Management
Third Party Integrations

Categories and Features

AI Customer Service

Not specified

Collaboration

Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Document Management
Real Time Editing
Task Management
Video Conferencing

Customer Communications Management

Batch Communications
Chat / Messaging
Email Distribution
Multi-Channel Communications
Personalization

Customer Engagement

Communication Management
Community Management
Live Chat

Customer Service

Alerts / Escalation
Appointment Management
Email Management
Live Chat
Performance Metrics
Workflow Management

Customer Success

Account Management
Communication Management
Customer Engagement
Usage Tracking / Analytics

Email Clients

Not specified

Email Management

Email Archiving
Email Monitoring
Queue Manager
Response Management
Routing
Shared Inboxes
Signature Management
Spam Blocker

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing
Knowledge Management

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management
Ticket Management

Internal Communications

App Integration
Chat/Messaging
Email Management
Employee Directory
Event Calendar
Social Sharing

Live Chat

Canned Responses
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Productivity

Collaboration
Notes Management
Project Management
Task Management
Team Chat

Remote Support

Live Chat
Real-time Chat

Team Communication

Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Mobile Access
Push Notifications
Task Management
Video Conferencing

Team Management

Assignment Management
Commenting / Notes
Goal Setting / Tracking
Messaging
Productivity Analysis
Project Planning
Task Management
Third Party Integration

Workflow Management

Access Controls/Permissions
Calendar Management
Configurable Workflow
Task Management
Third Party Integrations
Workflow Configuration

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