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What is OuterSignal?

OuterSignal is an innovative platform designed to elevate customer intelligence and data enrichment for ecommerce and direct-to-consumer brands, enabling them to uncover the true identities and characteristics of their customers in real-time. By integrating effortlessly with commerce systems, it enhances every order with a wealth of demographic, professional, and behavioral insights, allowing brands to transcend basic assumptions about their buyers. The platform quickly spots high-value and influential clientele—including celebrities, executives, athletes, and micro-influencers—and sends alerts to teams, ensuring they can capitalize on relevant opportunities as they arise. Additionally, it provides comprehensive customer profiles that encompass age, gender, location, income, profession, and social influence, which aids in creating more precise audience segmentation and a nuanced understanding of customer behavior. This extensive information empowers brands to develop intricate personas, monitor trends within customer groups, and fine-tune their targeting approaches for improved impact. Moreover, OuterSignal not only enhances marketing initiatives but also fosters stronger relationships between brands and their customers, ultimately driving loyalty and engagement. In this way, the platform serves as a critical resource for brands aiming to thrive in the competitive landscape of ecommerce.

What is Capillary Insights+?

Harness the power of AI-enhanced customer analytics and business intelligence to derive actionable insights. In today's marketplace, consumers anticipate that brands will acknowledge their unique preferences and requirements. Capillary Insights+ equips you with a profound comprehension of consumer behavior and interests. With the diverse range of engagement channels at play, monitoring consumer interactions with your brand can be quite complex. By gathering data from every interaction point, you can cultivate a comprehensive 360° view of your customers through a Consumer Data Platform. This approach allows you to compile information from multiple sources, refine and eliminate duplicate consumer records, and enrich these profiles based on all touchpoints. By gaining an extensive understanding of each customer’s transactional and behavioral patterns across every channel, you can boost conversion rates through customized messaging and experiences. Utilize demographic and behavioral segmentation derived from CDP data to craft personalized engagements that truly resonate with each individual consumer. Ultimately, a deeper insight into your customers can significantly amplify brand loyalty and enhance overall satisfaction, paving the way for lasting relationships. Additionally, this thorough understanding can help anticipate future trends and preferences, further positioning your brand for success in a competitive landscape.

Media

Media

Integrations Supported

BigCommerce
Gorgias
Klaviyo
Shopify
Slack
Verloop.io
WooCommerce
Zapier

Integrations Supported

BigCommerce
Gorgias
Klaviyo
Shopify
Slack
Verloop.io
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$25,000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OuterSignal

Company Location

United States

Company Website

www.outersignal.com

Company Facts

Organization Name

Capillary Technologies

Date Founded

2008

Company Location

Singapore

Company Website

www.capillarytech.com

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Marketing Analytics

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

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