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What is OuterSignal?

OuterSignal is an innovative platform designed to elevate customer intelligence and data enrichment for ecommerce and direct-to-consumer brands, enabling them to uncover the true identities and characteristics of their customers in real-time. By integrating effortlessly with commerce systems, it enhances every order with a wealth of demographic, professional, and behavioral insights, allowing brands to transcend basic assumptions about their buyers. The platform quickly spots high-value and influential clientele—including celebrities, executives, athletes, and micro-influencers—and sends alerts to teams, ensuring they can capitalize on relevant opportunities as they arise. Additionally, it provides comprehensive customer profiles that encompass age, gender, location, income, profession, and social influence, which aids in creating more precise audience segmentation and a nuanced understanding of customer behavior. This extensive information empowers brands to develop intricate personas, monitor trends within customer groups, and fine-tune their targeting approaches for improved impact. Moreover, OuterSignal not only enhances marketing initiatives but also fosters stronger relationships between brands and their customers, ultimately driving loyalty and engagement. In this way, the platform serves as a critical resource for brands aiming to thrive in the competitive landscape of ecommerce.

What is Hivency?

Hivency is a holistic platform designed to link influencers, consumers, and brands through authentic consumer interactions. By utilizing influencer marketing along with real consumer testimonials, businesses can boost brand visibility, cultivate user-generated content, obtain critical insights, and increase conversion rates. This platform creates a space where consumers and brands come together based on honest feedback. By tapping into the potential of micro-influencers, brand ambassadors, and genuine consumer opinions, you can significantly enhance your product's visibility and strengthen brand recognition. Build a strong brand identity while fostering an active community of followers who are invested in your mission. Our dedication to personalized support guarantees that every partnership with influencers is fruitful. From your first encounter with our platform through to the conclusion of your marketing campaign, you will benefit from the expertise of two dedicated professionals: an Influence Campaign Manager and a Customer Success Manager, who will guide you throughout the entire process of strategy execution. Together, we aim to amplify the effectiveness of your influencer partnerships, ensuring that your brand achieves its full marketing potential. This collaborative approach not only enhances brand credibility but also creates lasting relationships within the community.

Media

Media

Integrations Supported

BigCommerce
Gorgias
Klaviyo
Shopify
Slack
WooCommerce
Zapier

Integrations Supported

BigCommerce
Gorgias
Klaviyo
Shopify
Slack
WooCommerce
Zapier

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

€15,000 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OuterSignal

Company Location

United States

Company Website

www.outersignal.com

Company Facts

Organization Name

Hivency

Date Founded

2016

Company Location

France

Company Website

www.hivency.com/en/

Categories and Features

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Dynamic Pricing
Offers & Discounts Notifications
Personalized Site Navigation
Product Recommendations
Reporting / Analytics
Social Insights

Categories and Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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