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What is Outhentik?

Outhentik is a reputation management and customer feedback platform that helps businesses collect private video reviews and customer feedback before experiences become public online reviews. The platform is designed to give businesses a direct communication channel with customers, allowing them to resolve complaints, strengthen customer relationships, and generate authentic social proof through video testimonials. Customers can scan a QR code or click a branded link to record short video feedback and leave star ratings directly in their browser without downloading an app or creating an account. Outhentik routes every review submission into a centralized dashboard where business owners can privately review customer feedback before deciding whether to approve testimonials, initiate customer recovery conversations, or encourage public reviews on Google. Positive customer experiences can automatically trigger branded email nudges that simplify the process of leaving Google reviews while also generating reusable marketing assets through authentic customer video testimonials. Businesses can use approved videos on websites, social media platforms, advertising campaigns, and sales materials to build trust with potential customers. Negative reviews are handled through private recovery workflows that encourage customers to share contact information and communicate directly with the business before posting complaints publicly. The platform is built around the idea that many unhappy customers prefer to be heard privately rather than immediately leaving negative public reviews. Outhentik includes multi-location support, branded customer experiences, downloadable testimonial assets, reputation dashboards, customer email collection tools, and reporting features for businesses managing multiple brands or locations.

What is Feedspace?

Feedspace is a powerful video testimonial software that acts as a centralized hub for collecting audio, text, and video content. Whether it’s feedback, answers to questions, critiques, praise, testimonials, reviews, assignments, or even interview screening, everything can be gathered in one place with ease. Boost your credibility by showcasing your best testimonial, whether collected through Feedspace or other platforms—on our Wall of Love. This helps you strengthen your presence on social media and your website, building trust and attracting more users and clients. Feedspace supports multiple areas of business, from feedback collection and recruitment automation to marketing strategy and product growth. It offers simple onboarding and seamless integrations, solving the common challenge businesses face with complicated feedback tools. The clean, interactive dashboard gives you clear insights and helps you understand your feedback better. Loved by USA businesses for its simplicity and effectiveness, Feedspace goes beyond feedback collection. It also provides a space for users to share ideas, collaborate, and connect with a community that believes in limitless innovation and growth.

Media

Media

Integrations Supported

Integrations Supported

Facebook
Instagram
LinkedIn
Slack
WhatsApp
Wix
WordPress
X (Twitter)

API Availability

API Availability

Pricing Information

$97/month
Free Trial Offered?

Pricing Information

Free
Feedspace Plus (F+) [Price increased]

- New Price is $249/year (OR $25/month)

Feedspace Professional (FP) [Price adjusted]

- New Price is $449/year (OR $50/month)

Feedspace Business (FB) [Price reduced]

- New Price is $749/year (OR $75/month)

$10/workspace/month for each new workspace

Along with that,
Feedspace Free Forever plan
Feedspace Agency plan
$99/month flat (Up to 5 workspaces)
$20/month for each new workspace

Unlimited Client invites to resell Feedspace
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Outhentik

Date Founded

2025

Company Website

www.outhentik.app

Company Facts

Organization Name

Feedspace

Date Founded

2023

Company Location

India

Company Website

www.feedspace.io

Categories and Features

Customer Feedback

Not specified

Categories and Features

Customer Feedback

Bug Reports
Community Feedback Tools
Screenshot / Screen Capture
Surveys
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Video Testimonial

Not specified

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