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What is Outhentik?
Outhentik is a reputation management and customer feedback platform that helps businesses collect private video reviews and customer feedback before experiences become public online reviews. The platform is designed to give businesses a direct communication channel with customers, allowing them to resolve complaints, strengthen customer relationships, and generate authentic social proof through video testimonials. Customers can scan a QR code or click a branded link to record short video feedback and leave star ratings directly in their browser without downloading an app or creating an account. Outhentik routes every review submission into a centralized dashboard where business owners can privately review customer feedback before deciding whether to approve testimonials, initiate customer recovery conversations, or encourage public reviews on Google. Positive customer experiences can automatically trigger branded email nudges that simplify the process of leaving Google reviews while also generating reusable marketing assets through authentic customer video testimonials. Businesses can use approved videos on websites, social media platforms, advertising campaigns, and sales materials to build trust with potential customers. Negative reviews are handled through private recovery workflows that encourage customers to share contact information and communicate directly with the business before posting complaints publicly. The platform is built around the idea that many unhappy customers prefer to be heard privately rather than immediately leaving negative public reviews. Outhentik includes multi-location support, branded customer experiences, downloadable testimonial assets, reputation dashboards, customer email collection tools, and reporting features for businesses managing multiple brands or locations.
What is Feedspace?
Feedspace is a powerful video testimonial software that acts as a centralized hub for collecting audio, text, and video content. Whether it’s feedback, answers to questions, critiques, praise, testimonials, reviews, assignments, or even interview screening, everything can be gathered in one place with ease.
Boost your credibility by showcasing your best testimonial, whether collected through Feedspace or other platforms—on our Wall of Love. This helps you strengthen your presence on social media and your website, building trust and attracting more users and clients.
Feedspace supports multiple areas of business, from feedback collection and recruitment automation to marketing strategy and product growth. It offers simple onboarding and seamless integrations, solving the common challenge businesses face with complicated feedback tools. The clean, interactive dashboard gives you clear insights and helps you understand your feedback better.
Loved by USA businesses for its simplicity and effectiveness, Feedspace goes beyond feedback collection. It also provides a space for users to share ideas, collaborate, and connect with a community that believes in limitless innovation and growth.
Media
No images available
Integrations Supported
Facebook
Instagram
LinkedIn
Slack
WhatsApp
Wix
WordPress
X (Twitter)
Integrations Supported
Facebook
Instagram
LinkedIn
Slack
WhatsApp
Wix
WordPress
X (Twitter)
API Availability
Has API
API Availability
Has API
Pricing Information
$97/month
Free Trial Offered?
Free Version
Pricing Information
Free
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Outhentik
Date Founded
2025
Company Website
www.outhentik.app
Company Facts
Organization Name
Feedspace
Date Founded
2023
Company Location
India
Company Website
www.feedspace.io
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Categories and Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Popular Alternatives
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