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What is Outhentik?

Outhentik is a reputation management and customer feedback platform that helps businesses collect private video reviews and customer feedback before experiences become public online reviews. The platform is designed to give businesses a direct communication channel with customers, allowing them to resolve complaints, strengthen customer relationships, and generate authentic social proof through video testimonials. Customers can scan a QR code or click a branded link to record short video feedback and leave star ratings directly in their browser without downloading an app or creating an account. Outhentik routes every review submission into a centralized dashboard where business owners can privately review customer feedback before deciding whether to approve testimonials, initiate customer recovery conversations, or encourage public reviews on Google. Positive customer experiences can automatically trigger branded email nudges that simplify the process of leaving Google reviews while also generating reusable marketing assets through authentic customer video testimonials. Businesses can use approved videos on websites, social media platforms, advertising campaigns, and sales materials to build trust with potential customers. Negative reviews are handled through private recovery workflows that encourage customers to share contact information and communicate directly with the business before posting complaints publicly. The platform is built around the idea that many unhappy customers prefer to be heard privately rather than immediately leaving negative public reviews. Outhentik includes multi-location support, branded customer experiences, downloadable testimonial assets, reputation dashboards, customer email collection tools, and reporting features for businesses managing multiple brands or locations.

What is LexisNexis Sanction?

Create a compelling case using a captivating multimedia presentation that strongly backs your argument. This versatile software elevates your case presentations by enabling the incorporation of audio and video testimonials, animations, and eye-catching visuals, while its intuitive organizational features and layout tools facilitate rapid task completion. Moreover, you can significantly reduce expenses by crafting presentations independently, bypassing the need for a graphic designer. It allows you to effortlessly gather all essential documents, exhibits, transcripts, visuals, and videos in one accessible location. Additionally, you can swiftly integrate new evidence into your project as it becomes available. Produce polished, clear, and persuasive materials that are suitable for mediations, arbitrations, trials, settlement discussions, Markman hearings, summary judgment hearings, and client meetings alike. The software also lets you play audio and video simultaneously, alongside relevant documents, images, timelines, or animations displayed on-screen. You can even synchronize video testimonies with deposition transcripts, complete with time stamps, to ensure maximum clarity and impact. This robust tool not only guarantees that your presentations are both impactful and professional but also plays a vital role in achieving a favorable outcome. In essence, it transforms the presentation process into a streamlined and efficient experience, enhancing your ability to convey your message effectively.

Media

Media

Integrations Supported

Integrations Supported

Microsoft 365

API Availability

API Availability

Pricing Information

$97/month
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Outhentik

Date Founded

2025

Company Website

www.outhentik.app

Company Facts

Organization Name

LexisNexis

Date Founded

1970

Company Location

United States

Company Website

www.lexisnexis.com/en-us/products/sanction.page

Categories and Features

Customer Feedback

Not specified

Categories and Features

Legal Case Management

Not specified

Mediation

Not specified

Trial Presentation

Not specified

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