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What is Outsell?

Outsell's Virtual Customer Engagement Platform cultivates lasting relationships with automotive sales and service clients by ensuring a steady presence through AI-driven, multi-channel communication, while adeptly recognizing when customers are primed for a purchase. Serving as an extension of your marketing team, Outsell functions seamlessly on auto-pilot, enabling personalized and controlled messaging directed at specific consumer segments. By offering a smart strategy for budget distribution, Outsell helps dealerships minimize expenses related to limited staffing, improving time management and allowing teams to concentrate on their primary strengths—selling and servicing vehicles. The platform utilizes machine learning predictive models grounded in artificial intelligence to anticipate future consumer behaviors and pinpoint the content that resonates with each individual customer. Additionally, it provides dynamic and customized information across multiple channels and profit centers, ensuring that consumers receive content tailored to their specific preferences and needs. This forward-thinking approach not only boosts customer engagement but also significantly improves sales results for auto dealers, creating a more efficient marketplace. Ultimately, Outsell empowers dealerships to thrive in a competitive landscape by harnessing the power of technology to better serve their clientele.

What is DataOceans?

DataOceans is a leader in Customer Communications Management (CCM), providing data-driven, omni-channel communication solutions. We empower organizations to generate and deliver personalized letters, notices, and statements more efficiently - simplifying processes and supporting compliance efforts. Additionally, we help businesses better engage with customers through intuitive self-service portals that make billing, payment activities, and other self-service transactions more efficient. Drawing on over 15 years of experience, DataOceans has consistently delivered solutions to a wide array of organizations, spanning Fortune 500 corporations and innovative start-ups across the highly regulated consumer finance, credit union, banking, and healthcare sectors. By closely collaborating with client teams, we ensure the seamless implementation of solutions, fostering enduring partnerships.

Media

Media

Integrations Supported

COBIS Everywhere

Integrations Supported

COBIS Everywhere

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Outsell

Date Founded

2004

Company Location

United States

Company Website

www.outsell.com/overview/

Company Facts

Organization Name

DataOceans

Date Founded

2005

Company Location

United States

Company Website

www.dataoceans.com

Categories and Features

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Categories and Features

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Service

Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management

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