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What is OwnerRelations.com?

Owner relations provides all-encompassing software solutions tailored for condo hotels, fractional hotels, residence clubs, timeshare resorts, HOAs, and property management companies, which include owner accounting systems and a dedicated owner portal. Our portal solution allows you to disseminate essential information via a customized, secure website that embodies your brand identity. You will notice immediate benefits, such as fewer phone inquiries, reduced mailing costs, and increased satisfaction among owners. The convenience of accessing accounting statements online, downloading necessary documents, and effortlessly submitting reservation requests or inquiries will be greatly appreciated by owners. As the vacation ownership real estate market continues to evolve, having a Condo Hotel Software/Owner Accounting solution designed to meet your unique requirements is essential for delivering accurate financial statements to your owners promptly. This level of transparency not only cultivates trust but also enhances the overall relationship between property management and owners, ultimately resulting in a more harmonious community experience. By prioritizing these software solutions, you can ensure that every interaction is efficient and beneficial for all parties involved.

What is Merlin Software?

This all-encompassing and adaptable module functions as a complete CRM solution tailored for your resort, carefully tracking each lead from inception to final sale through sophisticated data analysis and communication strategies. Regardless of your specific offerings, this extensive module provides comprehensive oversight of the sales process, including inventory management, contract creation, ownership tracking, and report generation. Resorts can enhance their inventory optimization while improving yield management alongside managing critical property operations like front desk services, central reservations, shift changes, and night audits. Furthermore, with a fully integrated double-entry accounting system, this module efficiently manages all financial activities across various companies, currencies, and product types. Merlin Software presents a holistic software solution designed for the modern vacation ownership sector, suitable for resorts of any age, location, size, or product category, ensuring that all business facets are effectively overseen and optimized. This forward-thinking approach not only streamlines operations but also allows resorts to concentrate on improving guest experiences and maximizing their profitability, ultimately driving long-term success in the competitive hospitality industry. The ability to adapt to changing market demands further enhances this module's value for resort operators.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Owner Relations

Date Founded

1993

Company Location

Canada

Company Website

www.ownerrelations.com

Company Facts

Organization Name

Merlin Software

Company Location

South Africa

Company Website

easymerlin.com

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Categories and Features

Timeshare

Accounting
Commission Management
Contract Management
Lead Management
Maintenance Management
Owner Management
Property Management
Sales Tracking
Tour Management

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