OwnerRelations.com Reviews

Hostaway stands out as an exceptional vacation rental platform that seamlessly connects with various channels while providing robust support. It is user-friendly and empowers property managers with sophisticated solutions that enhance operational flexibility. The platform features a comprehensive dashboard and a mobile application, enabling users to oversee all facets of their marketing, sales, and accounting processes. Hostaway members enjoy premium partnerships with well-known channels such as VRBO, Booking.com, and Airbnb. Additionally, they have the ability to handle complex configurations, granting them unparalleled control and assurance that only Hostaway can provide. Designed with teamwork in mind, Hostaway simplifies staff training, boosts business efficiency, and fosters employee satisfaction. The system includes a booking engine, a customizable WordPress website, and a variety of marketing and sales tools to optimize direct bookings. Furthermore, Hostaway boasts an array of industry-leading property management systems (PMS) and channel managers, along with seamless integration with over 40 software vendors, making it a comprehensive solution for modern property management.

An integrated booking platform designed to help you manage and sell both activities and accommodations efficiently. This system enables you to accept bookings straight from your website, significantly decreasing the number of phone calls needed for confirmations. With our Booking Engine, you can create tailored packages and empower your customers with the option to decide how much control they desire over their bookings. Our Payment Form facilitates the collection of payments through any preferred method, while you can also automate reminders for deposit or balance payments, and set time limits for bookings to ensure they expire if not paid. Additionally, the Guest Portal allows you to gather essential information from your guests, enabling you to pose specific questions, establish preferences, and accommodate dietary restrictions. This user-friendly portal streamlines the booking process, making it easy for guests to make initial reservations and modify them later if needed, manage refunds, organize activities, designate instructors, and send out communications, all in one comprehensive system.

SMS|Host is an incredibly adaptable and thorough property management system specifically designed for the hospitality industry, boasting over 35 years of pioneering experience that influences its development. This all-inclusive platform is the only resource your business needs to streamline operations and enhance productivity. Regardless of whether you're overseeing a stylish boutique hotel or a large-scale resort, our property management software is ready to take your establishment to unprecedented levels of success. As a frontrunner in the market, SMS|Host provides a guest-centric, mobile-friendly, integrated solution that accommodates diverse requirements. With features like Owner Fulfillment, an Online Owner’s Portal, and Golf & Membership Management, even the most complex properties can operate smoothly. Improve communication within your housekeeping teams and quickly modify a variety of services to align with your needs. This solution is especially advantageous for guests with special requirements or for timeshare and condominium properties that have specific obligations to owners, guaranteeing a customized approach to property oversight. In summary, SMS|Host not only enhances operational effectiveness but also ensures that guest satisfaction is prioritized, making it the ultimate selection for hospitality businesses aiming to elevate their guest service and operational performance.