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Clobba

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What is Oyatel?

Oyatel provides a diverse selection of communication tools to cater to your needs. Whether you choose to use our Oyatel Softphone, mobile app, desktop unit, or cordless telephone, we are dedicated to resolving your challenges. Our extensive and feature-packed phone system is specifically designed to fulfill the requirements of any organization. The CallManager operates entirely online, enabling you to handle your telephony seamlessly from both Mac and PC platforms. You will consistently have immediate access to updated information on phone statuses and the online availability of employees. In addition, the Oyatel CallManager features an automated attendant that is controlled through calling queues, key selection menus, and automated settings for business hours. With our system, managing users and call queues is streamlined, leading to faster response times and more efficient call handling. Furthermore, you can operate a switchboard that offers real-time insight into your team members' online statuses, ensuring that communication remains constant. This adaptability and range of features make Oyatel an excellent option for businesses in search of reliable communication solutions, helping them enhance their overall efficiency and connectivity.

What is Clobba?

Clobba serves as a comprehensive platform for reporting, analytics, and monitoring, specifically designed for unified communications tools such as Microsoft Teams, enabling organizations to gain valuable insights into their voice, collaboration, and licensing operations. It features customizable dashboards and historical reports that examine crucial metrics, including call quality indicators like packet loss, latency, and jitter, as well as multi-leg call flows, user adoption rates, and device utilization alongside performance data for queues and auto-attendants, in addition to insights on license distribution and utilization. Enhancing its capabilities, Clobba incorporates role-based access, automated scheduling for reports, and real-time alerts for when thresholds are surpassed, allowing for deployment through either the vendor's cloud services or on-premises solutions. Furthermore, the main product can be augmented with various modules such as Clobba Real Time, which offers live wallboards and trend analytics, Range Manager for managing Direct Inward Dialing (DID) numbers, Queue Manager for setting up call queues and auto-attendants, License Adoption features, and a Voice Recorder. This modular framework empowers organizations to customize their Clobba experience to align with their unique communication requirements and challenges, ensuring a more efficient and tailored approach to unified communications management. By leveraging Clobba’s extensive features, teams can significantly improve their operational efficiency and decision-making processes.