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What is Oyster CDP?

Oyster goes beyond the conventional definition of a customer data platform (CDP) by establishing itself as the pioneering customer insights platform (CIP) globally. Its core emphasis lies on the customer experience, effectively branding it as "data unifying software." When integrated into a company's martech ecosystem, it significantly improves the handling of customer interactions across various touchpoints, such as marketing, customer service, and product innovation. By introducing a level of agility to organizational analytics, Oyster sets itself apart from standard customer relationship management systems. It adeptly gathers data from both online and offline customers, even including those who choose to remain anonymous. In addition, it consolidates enterprise data from numerous sources, guaranteeing that decision-makers have continuous access to critical insights. Empowered by artificial intelligence, Oyster boasts sophisticated automation features that greatly enhance the efficiency of everyday marketing tasks. Unlike traditional CDPs, the Oyster CIP not only connects disparate data sources but also provides actionable insights extracted from a variety of data streams, facilitating effortless integration across all business operations. This forward-thinking strategy allows organizations to swiftly adapt and respond to changing customer preferences and market trends. Ultimately, Oyster's innovative capabilities redefine how businesses understand and engage with their customers.

What is Ambassador Relations Tool?

Seamlessly integrate vital customer information along with their negotiation and response records, while also having the option to tailor data fields to accommodate a variety of industry-specific customer profiles. This approach is an effective strategy for ensuring ongoing engagement with current clients, significantly enhancing retention. Moreover, it facilitates the automation of numerous marketing efforts, such as on-site pop-up surveys and targeted promotional campaigns. Sending customized customer satisfaction survey emails is a breeze, thanks to readily available templates designed for various industries. In addition, automated email sequences can be triggered by specific customer behaviors, which can be set up within scenario configurations. RFM analysis utilizes customers' purchasing histories and behavioral trends, automatically sorting them into six distinct categories, enabling focused strategies tailored to each classification. This all-encompassing method not only improves customer relationship management but also boosts overall marketing effectiveness, making it a vital asset for any organization. Ultimately, the implementation of such a system can lead to a more informed and engaged customer base.

Media

Media

Integrations Supported

Google Chrome
Internet Explorer
Microsoft Edge
Mozilla Firefox
Safari

Integrations Supported

Google Chrome
Internet Explorer
Microsoft Edge
Mozilla Firefox
Safari

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$217.26 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Express Analytics

Date Founded

1999

Company Location

United States

Company Website

expressanalytics.com

Company Facts

Organization Name

Konfactory

Company Location

Japan

Company Website

amb-r-t.jp/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Email Marketing

A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor

NPS

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Segment Reviews & Ratings

Segment

Twilio

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