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What is P.A.C.S.?

The system includes an automated debt collection manager that efficiently sorts and allocates debts, a sales automation feature that improves client engagement, and a thorough trust accounting solution providing detailed balancing, multiple statement formats, various time periods, and holdback processes, complemented by a wide range of statistical analysis and reporting tools. Moreover, it incorporates automated forwarding and updating functionalities, secure remote client access, integrated credit reporting features, customized data transfer capabilities for clients, and options for both in-house and outsourced notice printing, as well as connections to skip tracing and dialing systems to boost operational efficiency. This comprehensive suite aims to optimize workflow and significantly improve the user experience. Its extensive features ensure that all aspects of debt management and client interaction are seamlessly integrated.

What is ClientAccessWeb?

ClientAccessWeb, the flagship software solution from Applied Innovation, provides your agency with vital tools for the effective management of time and expenses. By automating workflows between your agency and clients, you can significantly enhance operational efficiency. Operating within our secure private cloud, this platform allows for safe communication with clients via encrypted messaging, facilitates new account setups with customizable templates, and enables bulk uploads. Clients are empowered to manage their inquiries through interactive account inquiry screens and on-demand reporting features. With both default and customizable reporting options available, clients can generate specific reports tailored to their requirements at any time. Additionally, the ability to convert data-rich reports into statistical formats quickly ensures that detailed information is easily accessible by drilling down into particular metrics. This reporting process is not only rapid and flexible but also much more efficient compared to traditional data extraction methods. Clients and agencies alike can create and store reports for future use, streamlining both the agency's workflow and the client experience. The implementation of this software is an investment in improving productivity and enhancing client satisfaction, making it a valuable asset for any agency looking to thrive. Ultimately, adopting ClientAccessWeb represents a commitment to modernizing your agency's operations while meeting the evolving needs of your clients.

Media

Media

Integrations Supported

Debtmaster

Integrations Supported

Debtmaster

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Porcupine Computer Systems

Company Location

Canada

Company Website

www.porcupinecomputers.com

Company Facts

Organization Name

Applied Innovation

Date Founded

2001

Company Location

United States

Company Website

www.appliedinnovationinc.com/clientaccessweb/

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

Categories and Features

Debt Collection

Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management

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