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What is PAAY?

PAAY emerges as an innovative authentication solution designed specifically for modern merchants. By optimizing payment approvals and diminishing chargebacks, we play a crucial role in supporting merchants' compliance with industry standards, thereby making a notable impact on the e-commerce sector. Every minute, a vast number of transactions are processed worldwide, and within that fleeting moment of purchase, PAAY is instrumental. The struggle to secure online transactions is real, and the financial repercussions of fraudulent chargebacks and unwarranted declines only add to this challenge. As a certified EMV 3-D Secure provider, our service guarantees buyer authentication, protecting merchants' sales. Furthermore, PAAY provides issuers with vital data, which aids in making well-informed choices and increasing the likelihood of payment approvals. Our platform also delivers important authentication metrics to merchants, helping them enhance their internal fraud detection systems and risk management strategies. In the end, PAAY simplifies the process of dispute resolution, significantly reducing the time and resources required for manual reviews and fraud prevention, ultimately allowing merchants to concentrate on their core business activities more effectively. This commitment to streamlining processes not only boosts efficiency but also strengthens the overall trust in online transactions.

What is Chargeback Defense?

Our platform is expertly linked with a diverse set of popular payment gateways, simplifying the process of updating transaction records and gathering information related to disputes. It allows for comprehensive tracking of a disputed transaction's journey, starting from the first RMI through to the feedback obtained during pre-arbitration stages. Users can easily examine dispute occurrences along with the relevant documentation to ensure transparency. Moreover, system webhooks keep users informed by alerting them whenever new chargebacks or notifications are created. Status changes regarding these chargebacks or alerts can also be communicated in a timely manner. To bolster risk management, we utilize specific functionalities from a customer relationship management system. Key features of our platform include options to cancel orders, blacklist certain customers, and add useful notes for reference. Additionally, the system provides collaborative data reporting specifically designed for effective dispute resolution. A multitude of distinct reports offers quick insights, facilitating better decision-making processes. Our Merchant API allows merchants to instantly generate new MIDs for their services, removing the hassle of tedious setup forms, spreadsheets, and introductory communications. Furthermore, our state-of-the-art software is engineered to automatically seek out and align transactions with their corresponding disputes and alerts, thereby optimizing the user experience and streamlining the overall process. With these innovative features, we strive to significantly boost operational efficiency while enhancing the overall experience for our users, ensuring they can manage disputes with ease and confidence.

Media

Media

Integrations Supported

ResponseCRM
First Data
Konnektive CRM
OpenPath
Recurly
USAePay
Worldpay

Integrations Supported

ResponseCRM
First Data
Konnektive CRM
OpenPath
Recurly
USAePay
Worldpay

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PAAY

Date Founded

2011

Company Location

United States

Company Website

www.paay.co

Company Facts

Organization Name

Chargeback Defense

Company Location

United States

Company Website

www.chargebackdefense.com

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Fraud Detection

Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval

Categories and Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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