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What is PAR OPS?

PAR OPS™ is an advanced restaurant operations platform built to give operators full control over costs, performance, and efficiency. Acting as a single source of truth, it unifies inventory management, labor scheduling, data analytics, theft detection, and delivery recovery under one ecosystem. The Inventory module reduces waste and food costs through recipe-level tracking, prep sheets, and theoretical vs. actual costing, cutting daily inventory time to under 15 minutes. Workforce tools balance labor efficiency with employee satisfaction by enabling mobile scheduling, automated shift management, and predictive staffing based on demand. Intelligence offers powerful forecasting and custom reporting, while Coach allows leaders to monitor 100+ KPIs in real time and assign tasks across locations. Detect combats loss with transaction-level visibility and video integration, preventing theft and saving operators thousands annually. Recovery simplifies delivery loss disputes, automatically detecting issues with third-party marketplaces and recovering revenue with minimal manual effort. The Delivery module streamlines reconciliation across DSPs, consolidating data into one dashboard while detecting outages before they affect customers. With premium add-ons like checklists, manager’s logs, and invoice scanning, operators can customize PAR OPS™ to fit their exact needs. Trusted by top franchises like Arby’s and Cousins Subs, the platform combines industry-leading expertise, automation, and support to help restaurants save money, protect margins, and focus on growth.

What is Bikky?

Create a detailed database of your patrons to better understand their identities, behaviors across multiple platforms, and how these insights can enhance your restaurant operations. Attain a holistic view of guest profiles by integrating information from your POS systems, online orders, reservations, and loyalty programs. By categorizing your customers, you can conduct a thorough analysis of their marketing interactions in relation to their purchasing patterns. Monitor metrics such as retention rates, visit frequency, and customer lifetime value by location, while also tracking revenue fluctuations over time. This comprehensive approach provides immediate insights into audience sizes, helping to address vital questions and offering a clearer perspective on performance metrics across various venues. It allows you to identify effective strategies, areas needing improvement, and subsequent actions to implement. Examine both aggregate and location-specific data regarding new customer acquisition, retention, and overall value contribution. Uncover the essential elements that drive revenue, including which menu items encourage customer trials, foster loyalty, or lead to attrition. Provide your general managers with the critical KPIs that align with your brand’s goals, empowering them with the necessary tools to ensure success. Cultivating a data-driven culture enables your restaurant to swiftly adapt to evolving customer preferences and demands, paving the way for sustained growth and innovation. By regularly reviewing and adjusting strategies based on data insights, your restaurant can maintain a competitive edge in the industry.

Media

Media

Integrations Supported

AllianceHCM
PAR

Integrations Supported

AllianceHCM
PAR

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per location per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PAR Technology

Date Founded

1968

Company Location

United States

Company Website

partech.com/products/par-ops/

Company Facts

Organization Name

Bikky

Date Founded

2017

Company Location

United States

Company Website

www.bikky.com

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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