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What is PATCH MANAGER?

PATCH MANAGER is a powerful software solution designed for managing cables and assets, allowing users to effectively plan, document, and control physical layer connectivity across data centers, outdoor fiber networks, office environments, and building infrastructures. This software offers a diverse array of features, including detailed end-to-end connection tracing and sophisticated asset modeling available in both 2D and 3D formats, complemented by a flexible work order system that enhances the efficiency of network upgrades, expansions, and relocations. Additionally, it incorporates a Geographic Information System (GIS) extension, which facilitates the integration of geographical maps, enabling precise management of outdoor physical assets and cabling systems. The rich REST API provided by PATCH MANAGER encourages seamless integration with various third-party tools and devices, significantly enhancing its adaptability within different IT environments. Moreover, it can be utilized as either a Software as a Service (SaaS) or an on-premises solution, offering the scalability required for extensive global networks. This combination of flexibility, innovative features, and user-centric design renders PATCH MANAGER an indispensable resource for organizations striving to enhance their network management efficiency and responsiveness. In an ever-evolving technological landscape, the ability to easily adapt and integrate is crucial for maintaining a competitive edge in network operations.

What is MapItRight?

MapItRight functions as a comprehensive management solution for fiber and Internet Service Providers (ISPs), aimed at optimizing the various tasks involved in designing, constructing, splicing, and maintaining their networks. Specifically built for practical use in the field, it combines an intuitive GIS interface with powerful tools for managing fiber routes, locations, strands, cabinets, splitters, and complex splice scenarios. This innovative platform boasts advanced splicing features such as bulk splicing, interactive splice mapping, automated conflict resolution, and thorough visual documentation, all of which significantly reduce errors and expedite the deployment timeline. ISPs can effectively manage every stage of their network's lifecycle, from the initial design and construction phases to ongoing maintenance and future growth opportunities. Moreover, MapItRight provides a suite of tools tailored to the needs of ISPs, including tracking customer connections, performing serviceability assessments, managing assets, and streamlining workflows related to installations and repairs. Real-time data synchronization, along with a mobile-first approach for field operations, ensures that teams work more efficiently and collaborate more effectively, ultimately enhancing the quality of service provided. In this way, the platform not only improves operational capabilities but also supports long-term strategic planning for ISPs looking to expand their services.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$9.50 per month
Free Trial Offered?
Free Version

Pricing Information

$99.99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PATCH MANAGER

Date Founded

2002

Company Location

Netherlands

Company Website

patchmanager.com

Company Facts

Organization Name

Custom Software, Inc.

Date Founded

1996

Company Location

United States

Company Website

mapitright.com

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