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What is PATLive?

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

What is Answer California?

Businesses turn to AnswerCalifornia for exceptional customer service and effective order management solutions. Through our partnership, clients benefit from heightened customer loyalty and improved revenue streams. Our advanced technology, committed service, and experienced team are specifically tailored to enhance both customer engagement and financial success. AnswerCalifornia specifically addresses the unique needs of small enterprises by providing virtual office assistance, call center operations, and a diverse range of resources available across the country. With our team handling your call overflow or acting as your primary contact point, you can significantly cut down on staffing costs and overhead expenses. Unlike conventional employees, we only bill for the hours we actively work, providing a more economical solution. Our Business Support Associates are at your service around the clock, every day of the year, guaranteeing that your company maintains a professional image while treating each caller with the same respect and courtesy as your in-house staff. This unwavering dedication to service quality empowers businesses to concentrate on their main operations without the added stress of overseeing extra personnel. Ultimately, partnering with AnswerCalifornia not only enhances operational efficiency but also contributes to a more streamlined approach to customer interactions.

Media

Media

Integrations Supported

Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
Etsy
Freshsales
HubSpot CRM
HubSpot Customer Platform
Insightly
Magento
Mindbody
NetHunt CRM
Podio
Schedulicity
Setmore
Squarespace
Sugar Connect
Volusion
Yardi Breeze

Integrations Supported

Agile CRM
AppFolio Investment Management
BigCommerce
Calendly
Clio
Etsy
Freshsales
HubSpot CRM
HubSpot Customer Platform
Insightly
Magento
Mindbody
NetHunt CRM
Podio
Schedulicity
Setmore
Squarespace
Sugar Connect
Volusion
Yardi Breeze

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$43 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PATLive

Date Founded

1990

Company Location

United States

Company Website

www.patlive.com

Company Facts

Organization Name

AnswerCalifornia

Company Location

United States

Company Website

answercalifornia.com/services/

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