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What is PATLive?

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

What is Answering Service Care?

ASC is a dedicated answering service that operates around the clock, serving more than 3,500 businesses nationwide. Our dependable service spans multiple sectors, including legal, healthcare, insurance, financial advisory, and numerous others. With a team of expertly trained customer service agents, we manage a wide range of calls, from welcoming callers and scheduling appointments to transferring calls and sending messages. You can rely on ASC for precise and trustworthy message-taking whenever you need it, ensuring no call goes unanswered. Our service guarantees that you never miss a call or live chat, providing an exceptional first impression for your customers. We capture vital messages 24/7, which can lead to significant savings compared to hiring full-time receptionists. Our platform can easily integrate with over 5,000 applications, and our web and mobile app offer you the flexibility to access our services from virtually anywhere. Additionally, we provide Payment IVR solutions and adhere to both HIPAA and PCI regulations. Opt for ASC and discover the difference made by our caring and professional team. With us, your business can shine even brighter.

Media

Media

Integrations Supported

Agile CRM
Calendly
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Salesforce
Setmore
BigCommerce
Clio
Hootsuite
Mailchimp
Microsoft Bookings
Microsoft Teams
Podio
Propertyware
Shift4Shop
Shopify
Wix
WooCommerce
Yardi Breeze

Integrations Supported

Agile CRM
Calendly
Google Calendar
HubSpot CRM
HubSpot Customer Platform
Salesforce
Setmore
BigCommerce
Clio
Hootsuite
Mailchimp
Microsoft Bookings
Microsoft Teams
Podio
Propertyware
Shift4Shop
Shopify
Wix
WooCommerce
Yardi Breeze

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$49 for 30 minutes
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PATLive

Date Founded

1990

Company Location

United States

Company Website

www.patlive.com

Company Facts

Organization Name

Answering Service Care

Date Founded

1974

Company Location

United States

Company Website

www.answeringservicecare.net

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