PATLive vs. Apollo Answering Service

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

With our 24/7 receptionists at your disposal, you can ensure that every call is answered without fail. This continuous support empowers your team to seize more leads and improve their chances of closing deals. At Apollo, our skilled receptionists efficiently route calls to the right personnel at crucial moments, allowing for uninterrupted workflows and sustained productivity. No matter the time of day, your customers will always interact with courteous receptionists who are adept at collecting essential information about their queries. We prioritize less urgent matters, notifying your on-call team of critical issues in a timely manner, while routine inquiries are summarized in a daily report for your office staff’s convenience. By filtering calls, our receptionists ensure that urgent communications and new business opportunities are relayed to you immediately, replicating the effectiveness of an in-house receptionist, while other questions are easily sent to you via email or text. This organized approach not only improves communication but also enhances your business's professional image, allowing you to focus on what matters most: growth and customer satisfaction. Ultimately, our service guarantees that your business remains responsive and connected, regardless of the hour.