PATLive vs. Call Management Resources

Since 1990, our mission has been to support businesses by optimizing one of their most vital assets: phone calls. We encourage you to explore how our tailored services can elevate your company's ability to deliver an engaging and supportive experience for each incoming caller. PATLive virtual receptionists function much like an internal receptionist, providing a welcoming and friendly touch that guarantees your business makes a memorable positive impact on every caller. You can customize how your calls are managed, retaining complete authority from the initial greeting all the way to the concluding farewell. Enjoy rapid response times, with our average answering speed clocking in at just 8 seconds. Our goal is to craft outstanding customer experiences, empowering our receptionists to address a wide range of inquiries, similar to how an in-house employee would. At PATLive, we operate as a cohesive extension of your business, delivering the benefits of an in-house team through a virtual platform. With our innovative applications, you will be amazed at how closely your answering service replicates the experience of having a dedicated receptionist on-site. Additionally, our unwavering dedication to exceptional service allows you to concentrate on your primary business functions while we manage your calls with professionalism and care. We believe that by partnering with us, you will not only enhance customer satisfaction but also streamline your operations significantly.

One of the major challenges faced by the manufacturing industry is the inconsistency of employee attendance. Our manufacturing and production clients rely heavily on our call-off solutions to prevent disruptions in their operations. Our committed team knows that addressing emergency calls swiftly and efficiently converting leads are vital for your business's success. With nearly sixty years of experience in managing HVAC and plumbing inquiries, we are adept at ensuring that both your existing and potential clients are satisfied. For property managers and real estate agents, the pressures of the role can be quite daunting, as balancing incoming requests, following up with leads, and organizing property showings can quickly become overwhelming. Rest assured, we are here to lend a helping hand. By collaborating with us, you can cut down on the time spent dealing with voicemails and phone tag, enabling you to respond more promptly and grow your business with greater efficiency. We appreciate that every second matters in your profession, and our services are specifically designed to help you enhance your overall productivity while alleviating some of that burden. Moreover, our expertise allows us to adapt to your unique needs, ensuring a seamless experience that fosters growth and success.