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What is PBXDom?

Department managers often struggle with obtaining the call insights needed for sound decision-making. This essential information can be elusive, overly complicated to collect, or often only available in historical data. You might encounter these obstacles all at once. With PBXDom, tracking phone call activities and system usage becomes a seamless task, providing you with critical insights in just a few seconds. The setup is simple, and you can customize the dashboards to showcase the most relevant data for your needs. This tool empowers you to discover opportunities to improve resource distribution, recognize top performers, and much more. Furthermore, you'll receive notifications when a team member makes a 911 call, ensuring that resources can be mobilized quickly. You can also forecast your expected bill prior to its arrival, allowing you to take proactive steps to prevent unwelcome surprises. By leveraging data-driven insights, you can significantly improve your operational efficiency while making more informed decisions. Ultimately, utilizing PBXDom not only enhances your team's effectiveness but also fosters a culture of accountability and responsiveness.

What is CallSource?

CallSource - Master Every Lead. As a pioneering business performance platform that leverages advanced technology, CallSource enhances our clients' revenues, profitability, and brand image. Being the first to introduce call tracking, we have established ourselves as a frontrunner in delivering actionable analytics. Our insights empower clients to identify issues, develop strategies, and implement effective solutions. Since 1991, we have recorded and analyzed over one billion phone calls, providing valuable cost-per-lead assessments and sales conversion metrics. Additionally, we offer sales recapture solutions, along with training and coaching services for thousands of businesses across the United States, Canada, and Australia. CallSource is dedicated to elevating the performance and achievements of both our clients and our team members, fostering a culture of growth and success. Our commitment to innovation ensures that we remain at the forefront of industry developments.

Media

Media

Integrations Supported

3CX
ActiveCampaign
Agile CRM
Amazon Simple Notification Service (SNS)
Asana
Avaya Experience Platform
Basecamp
Capsule
FullContact
Google Drive
Google Tasks
MiContact Center Business
Microsoft Dynamics 365
OnePageCRM
Slack
Smartsheet
Zoho CRM

Integrations Supported

AgencyAnalytics
Five9
LeadPerfection

API Availability

API Availability

Pricing Information

$39 per month
Free Trial Offered?

Pricing Information

Pricing varies depending on package solutions. Month-to-month.

Supported Platforms

SaaS
Android
iPhone
iPad

Supported Platforms

SaaS
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

PBXDom

Date Founded

2013

Company Location

United States

Company Website

www.pbxdom.com

Company Facts

Organization Name

CallSource

Date Founded

1991

Company Location

United States

Company Website

www.callsource.com

Categories and Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Categories and Features

Call Accounting

Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Who Answered Log

Call Recording

Archiving
Distributed Call Recording
Event Triggered Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Lead Management

Activity Tracking
Campaign Management
Lead Capture
Lead Scoring
Lead Segmentation
Source Tracking

Marketing Analytics

Campaign Management
Channel Attribution
Dashboard
Performance Metrics
ROI Tracking
Website Analytics

Reputation Management

Response Management
Review Monitoring
Sentiment Analysis

Revenue Intelligence

Not specified

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request

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