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What is PBXware?

PBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.

What is Enconvo?

Enconvo is a cutting-edge cloud-based communication platform that merges modern telephony, collaboration tools, connectivity, mobility, and video conferencing into a single flexible system, catering to both remote and hybrid work settings. At the heart of its services, Enconvo Contact replaces outdated onsite phone systems with scalable cloud-based telephony solutions that offer essential features like call management, voicemail, call recording, analytics, marketing while on hold, and seamless integration of fixed and mobile devices, ensuring teams stay connected on various platforms. Users benefit from softphone applications compatible with mobile, tablet, and desktop devices, enabling them to make and receive VoIP calls and messages while effectively separating work and personal contacts and accessing voicemail and call history from anywhere. Furthermore, Enconvo enhances operational efficiency by offering integration with CRM systems and other third-party applications, while organizations can effortlessly deploy video conferencing capabilities using Enconvo Meetings. Collectively, these functionalities create a holistic communication solution that is specifically designed to meet the demands of today's workforce, promoting collaboration and productivity across diverse environments. By leveraging such advanced features, businesses can adapt to changing communication needs and improve overall team engagement.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
IntegriBill
Microsoft Dynamics 365
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
gloCOM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
IntegriBill
Microsoft Dynamics 365
Pipedrive
Salesforce
Vtiger CRM
Zendesk
Zoho CRM
gloCOM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Bicom Systems

Date Founded

2003

Company Website

bicomsystems.com

Company Facts

Organization Name

Enconvo

Date Founded

1993

Company Location

United Kingdom

Company Website

enconvo.co.uk

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

PBX

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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