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What is PCI Pal?

PCI Pal is a cloud-driven platform designed to protect payment transactions and sensitive data during customer engagements facilitated by contact centers, online platforms, and conversational AI. This system allows customers to enter payment details securely using either a keypad or voice recognition and offers safe digital payment links, ensuring that agents remain insulated from direct access to card information. Moreover, the platform supports customer verification while maintaining the confidentiality of sensitive data throughout both assisted and automated customer interactions. Businesses can easily incorporate it into their existing communication and payment systems, enabling payment service providers to process transactions while PCI Pal bolsters the security of these exchanges. It caters to both corporate and public sector organizations, making it especially valuable for teams that manage payment collections or sensitive data exchanges via voice calls, chats, and various digital avenues. This cutting-edge solution not only enhances security measures but also fosters greater customer confidence and satisfaction during payment transactions, ultimately leading to improved overall experiences. By prioritizing both safety and user experience, PCI Pal stands out as a crucial asset in modern payment processing.

What is IntelliPay?

Since 2004, IntelliPay has helped thousands of U.S. organizations take control of payment costs. Fully PCI DSS Level 1 certified and hosted on Google Cloud, the platform handles billions in annual transactions across healthcare, government, SaaS, legal, utilities, property management, nonprofit, and service industries. Accept Any Payment, Anywhere: EMV chip, ACH/eCheck, mobile, virtual terminal, IVR, text-to-pay, kiosk, and branded self-service portals — unified under one login and one reporting dashboard. Customers can pay online, in person, over the phone, or via secure text and email pay-now links. Every channel is supported without adding vendors or complexity. Stop Absorbing Processing Fees: Dual pricing, surcharging, and convenience fee programs let businesses pass card costs to the cardholder compliantly, receiving full invoice amounts on every transaction. Prefer the traditional model? That's available too. IntelliPay gives every organization a fee-reducing or fee-eliminating option that fits their customer base and industry requirements. Recurring & Subscription Billing: Automate subscription charges, installment plans, membership dues, and utility collections on any schedule — weekly, monthly, annual, or fully custom. Customers self-enroll in autopay through branded portals, reducing late payments and manual follow-up for your team. Enterprise-Ready Scalability: Multi-location, multi-user management with role-based permissions, automated reconciliation, and audit-ready records. Bulk CSV processing handles thousands of transactions simultaneously — ideal for subscription renewals, tuition billing, and large membership organizations. Connects With Your Stack: Open REST API, native QuickBooks Online sync, white-label options, and prebuilt integrations for Shopify, Magento, BigCommerce, practice management, case management, and custom-built platforms.

Media

No images available

Media

Integrations Supported

8x8 Contact Center
Amazon Connect
Five9
NiCE CXone Mpower
Talkdesk
Vonage Contact Center
Zoom Contact Center

Integrations Supported

BidClips
GUTS
Google Cloud Armor
Google Cloud AutoML
Google Cloud AutoML Translation
Google Cloud Bigtable
Google Cloud Build
Google Cloud CDN
Google Cloud Container Security
Google Cloud Cost Management
Google Cloud DNS
Google Cloud Data Fusion
QuickBooks Commerce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Transparent Interchange plus pricing

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

PCI Pal

Date Founded

1999

Company Location

United Kingdom

Company Website

www.pcipal.com

Company Facts

Organization Name

Convenient Brands

Date Founded

2011

Company Location

United States

Company Website

intellipay.com

Categories and Features

Embedded Payments

Not specified

Payment Processing

Not specified

PCI Compliance

Not specified

Categories and Features

Accounts Receivable

Not specified

Billing and Invoicing

Not specified

Embedded Payments

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture

Recurring Billing

Customer Portal
Deferred Billing
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing

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