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What is PEKO Rewards Hub?

PEKO is an innovative platform that leverages artificial intelligence to boost customer loyalty and retention across a variety of establishments, including cafes, restaurants, billiard clubs, spas, and salons. This advanced service allows venues to reward customers for their visits and purchases while enabling them to accumulate receipt-based points without the need for a point-of-sale system integration. Moreover, it supports group participation in loyalty programs through a shared QR code, fostering community engagement. Venue operators benefit from efficient management of customer profiles and segments, enabling them to distribute vouchers and automate marketing campaigns for occasions such as birthdays, rebooking, and win-back initiatives using an AI-powered campaign management tool. Customers enjoy a web-based membership experience, which eliminates the necessity for app downloads, while they can also access businesses that offer their own branded applications. PEKO further includes functionalities for customer communication and provides analytics on customer visits and loyalty patterns, in addition to features for online ordering and direct customer engagement. Notably, this platform is designed for seamless integration with existing point-of-sale systems of venues, ensuring an effortless transition. Additionally, subscription plans and features can vary based on specific market demands, thus offering flexibility for businesses. The comprehensive nature of PEKO sets it apart as a versatile solution for enhancing customer experiences.

What is Kaizen Loyalty Platform?

Kaizen is a comprehensive loyalty and engagement platform that empowers businesses to create data-driven customer experiences that enhance retention and drive revenue growth. It converts customer data into actionable insights, enabling companies to design personalized loyalty programs, targeted promotions, and gamified campaigns that resonate with their audience. The platform includes AI-powered campaign generation through Kaizen AI, allowing businesses to launch marketing initiatives quickly and efficiently. With features such as loyalty points, coupons, badges, leaderboards, referral programs, and tiered rewards, Kaizen supports a wide range of engagement strategies. Its WhiteLabelX offering allows brands to build custom-branded mobile apps that deliver seamless and consistent customer experiences. Kaizen also includes advanced segmentation, reporting, and incentive engines to optimize campaign performance and maximize ROI. Designed for industries like retail, FMCG, cafés, and quick-service restaurants, the platform helps businesses create meaningful customer connections while increasing lifetime value.

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Hungry Bear Internet Pte. Ltd.

Date Founded

2024

Company Location

Singapore

Company Website

heypeko.com

Company Facts

Organization Name

Kaizen Loyalty

Date Founded

2021

Company Location

United Kingdom

Company Website

www.kaizenloyalty.com

Categories and Features

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Loyalty Management

Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

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