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What is PEKO Rewards Hub?

PEKO is an innovative platform that leverages artificial intelligence to boost customer loyalty and retention across a variety of establishments, including cafes, restaurants, billiard clubs, spas, and salons. This advanced service allows venues to reward customers for their visits and purchases while enabling them to accumulate receipt-based points without the need for a point-of-sale system integration. Moreover, it supports group participation in loyalty programs through a shared QR code, fostering community engagement. Venue operators benefit from efficient management of customer profiles and segments, enabling them to distribute vouchers and automate marketing campaigns for occasions such as birthdays, rebooking, and win-back initiatives using an AI-powered campaign management tool. Customers enjoy a web-based membership experience, which eliminates the necessity for app downloads, while they can also access businesses that offer their own branded applications. PEKO further includes functionalities for customer communication and provides analytics on customer visits and loyalty patterns, in addition to features for online ordering and direct customer engagement. Notably, this platform is designed for seamless integration with existing point-of-sale systems of venues, ensuring an effortless transition. Additionally, subscription plans and features can vary based on specific market demands, thus offering flexibility for businesses. The comprehensive nature of PEKO sets it apart as a versatile solution for enhancing customer experiences.

What is Marigold Loyalty?

The landscape of brand loyalty is witnessing remarkable expansion, with 67% of consumers worldwide deeming their preferred brand's loyalty program as vital, while only 7% consider it insignificant. To forge lasting connections and motivate customers to return more often and increase their spending, it is essential to create loyalty programs that are highly tailored to recognize and reward individual customer actions. Marigold Loyalty facilitates the management of unique offers both online and offline, as well as when customers are near your establishment, by defining, managing, and targeting incentives like coupons, gift cards, discounts, cashback, sweepstakes, donations, and tangible rewards. Moreover, acknowledging members through a flexible tier system enables the delivery of personalized rewards that correspond to their level of engagement. This method not only rewards members with points for their buying habits and interactions—such as completing purchase histories, filling out surveys, writing reviews, registering, and attending events—but also deepens the bond between the brand and its dedicated clientele. Consequently, these initiatives not only bolster customer satisfaction but also significantly enhance brand engagement and loyalty. In turn, a well-executed loyalty program can lead to increased customer retention and a stronger competitive advantage in the market.

Media

No images available

Media

Integrations Supported

Integrations Supported

Marigold Engage+
Marigold Grow
Marigold LiveContent by Liveclicker

API Availability

API Availability

Pricing Information

Free up to 300 members
Free up to 300 members. Standard plans are S$49/month per outlet in Singapore and RM99/month per outlet in Malaysia. The service advertises cancellation without a long-term contract; rates and billing options vary by market.
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Hungry Bear Internet Pte. Ltd.

Date Founded

2024

Company Location

Singapore

Company Website

heypeko.com

Company Facts

Organization Name

Marigold

Date Founded

2017

Company Location

United States

Company Website

meetmarigold.com/solution/marigold-loyalty/

Categories and Features

Loyalty Management

Not specified

Categories and Features

Customer Loyalty

Not specified

Loyalty Management

Not specified

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