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Ratings and Reviews 0 Ratings
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EcholoNEcholoN is a flexible platform for IT Service Management (ITSM), Enterprise Service Management (ESM), Service Desk, Help Desk, Customer Service and Field Service Management. It enables organizations to manage service processes, workflows, assets, knowledge, customer information and business processes within one integrated environment. At the core of EcholoN is the Enterprise Application Framework. It provides the foundation for configuring workflows, forms, data structures, roles and business logic and for creating individual business applications on the same platform. This makes EcholoN suitable for organizations that need more than a standard ticketing or help desk solution. EcholoN supports Incident, Request, Problem and Change Management, Service Catalogs, Knowledge Management, IT Asset and Configuration Management, customer and contract management, complaint processes, quality management, maintenance and technical field service. Integrated workflow automation, rules, notifications, escalations, dashboards and reporting help standardize processes, improve transparency and reduce manual work. Enterprise Service Management extends these capabilities beyond IT to departments such as customer service, technical service, facilities, HR and quality management. With its modular architecture, integration capabilities and Enterprise Application Framework, EcholoN provides a scalable foundation for ITSM, ESM, Field Service, workflow automation and custom enterprise applications. Organizations can start with established service management processes and expand the platform as requirements evolve.
What is PMSX®pro?
PMSX®pro has been carefully designed to meet all essential requirements concerning availability, efficiency, scalability, and adaptability. Furthermore, it features a high level of integrated hardware and software, complemented by a strategically optimized array of standardized automation tools. The framework for process management is tailored to fit the engineering layout of the facility, guaranteeing that safety, availability, and scalability are maximized through the organization of the plant into horizontal functional units, each entrusted with specific automation and control duties. This methodology cultivates a clearly defined, hierarchical structure that enhances transparency within the facility. Notably, the control system retains process-related redundancies, which bolster the overall reliability of the system. To optimize both plant operations and maintenance management, PMSX®pro provides a unified configuration and parameterization process that is centrally coordinated throughout the entire plant, thereby boosting operational efficiency and coherence. By doing this, it grants operators greater control and oversight over their processes, ultimately leading to improved productivity.
What is DIASYS?
The system has built a solid reputation for its outstanding reliability in control mechanisms, complemented by its intuitive tools designed for both operational management and engineering tasks. Not only is this solution suitable for thermal power facilities, but it also serves effectively as a monitoring and control system for various applications, including rocket launch sites, LNG carriers, plant management frameworks, and control systems for office buildings. Consequently, there has been a notable improvement in hardware reliability, along with the adoption of protective circuits that meet Safety Integrity Level (SIL) requirements. The DIASYS series features a wide array of options that cater to systems of different sizes and capabilities, from equipment monitoring and control to essential safety measures, thus further enhancing the success of client enterprises. This adaptability highlights its dedication to addressing the specific demands of diverse industries, ensuring that each sector benefits from tailored solutions. Additionally, the ongoing evolution of this technology continues to foster innovation and efficiency across all operational domains.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Pricing Information
Pricing not provided
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Mitsubishi Electric
Company Location
Germany
Company Website
emea.mitsubishielectric.com/fa/solutions/industries/power/pmsxpro
Company Facts
Organization Name
Mitsubishi
Company Location
Germany
Company Website
power.mhi.com/products/control-systems/outline