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What is POKET?
Poket is an all-encompassing Digital Customer Rewards Solution aimed at assisting businesses in increasing repeat transactions and developing a more extensive loyal customer base. This adaptable platform allows merchants to tailor a loyalty program that caters to their unique industry needs, while also implementing promotional rules for automated campaigns that correspond to customer purchasing habits, loyalty points, and the success of various initiatives. Among its many features, Poket offers referral automation, incentives for sharing on social media, targeted marketing automation, and gamification components designed to boost customer engagement. Merchants can process transactions via customers' mobile numbers, emails, or their dedicated application, all managed through a secure store access login for safety. Additionally, businesses can engage with their customers through mobile push notifications, emails, or SMS, ensuring a smooth communication process. To further streamline operations, the 'Poket Business' App is available for both Android and iOS users, while customers benefit from the 'Poket Rewards' App, which simplifies the management and tracking of their rewards, creating a user-friendly and efficient experience. This dual-app setup not only keeps businesses and customers connected but also enhances their interaction with the rewards system, ultimately fostering a more engaged community around the brand. With such a comprehensive suite of tools, Poket positions itself as a leading solution in the realm of customer loyalty programs.
What is Ekoma?
Ekoma enables you to boost your sales and nurture your community through effective loyalty, referral, and VIP initiatives powered by an advanced Incentive Marketing Platform. Customers who regularly return for purchases are shown to refer 50% more potential buyers, with those referrals being four times more likely to complete a purchase, thanks to the trust established in your brand. Additionally, referred customers tend to display greater loyalty, as evidenced by a higher Net Promoter Score (NPS), spend more (as reflected in enhanced Lifetime Value (LTV) and Average Order Value (AOV)), and are inclined to bring in further referrals. By concentrating your marketing strategies on your current customers, you can effectively engage those who are more likely to make future purchases. Encourage repeat business by offering points and incentives both before and after their transactions, motivating them to come back and redeem those rewards. Ekoma features two interconnected modules aimed at cultivating a rewarding customer experience focused on loyalty and advocacy, ensuring that your brand remains prosperous over time. This comprehensive strategy not only reinforces customer connections but also improves your brand's image in the competitive landscape of the market. Ultimately, by creating a cycle of loyalty and advocacy, you lay the groundwork for sustained growth and success.
Integrations Supported
Shopify
WooCommerce
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$29 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Poket
Company Location
United States
Company Website
poket.com
Company Facts
Organization Name
Ekoma
Company Location
United States
Company Website
ekoma.io
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Categories and Features
Customer Loyalty
CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates