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What is POKET?

Poket is an all-encompassing Digital Customer Rewards Solution aimed at assisting businesses in increasing repeat transactions and developing a more extensive loyal customer base. This adaptable platform allows merchants to tailor a loyalty program that caters to their unique industry needs, while also implementing promotional rules for automated campaigns that correspond to customer purchasing habits, loyalty points, and the success of various initiatives. Among its many features, Poket offers referral automation, incentives for sharing on social media, targeted marketing automation, and gamification components designed to boost customer engagement. Merchants can process transactions via customers' mobile numbers, emails, or their dedicated application, all managed through a secure store access login for safety. Additionally, businesses can engage with their customers through mobile push notifications, emails, or SMS, ensuring a smooth communication process. To further streamline operations, the 'Poket Business' App is available for both Android and iOS users, while customers benefit from the 'Poket Rewards' App, which simplifies the management and tracking of their rewards, creating a user-friendly and efficient experience. This dual-app setup not only keeps businesses and customers connected but also enhances their interaction with the rewards system, ultimately fostering a more engaged community around the brand. With such a comprehensive suite of tools, Poket positions itself as a leading solution in the realm of customer loyalty programs.

What is MerchantPlay?

MerchantPlay brings together all the necessary tools to run your stores efficiently, so you only require one terminal at the checkout instead of multiple devices. Increased customer visits, higher sales, and a loyal clientele are benefits that everyone would want, and MerchantPlay delivers on these fronts by offering promotional features, loyalty programs, detailed analytics, and sales targets to support your business development. Built with a focus on speed, ease of use, and user-friendliness, MerchantPlay allows you to set up your store in under a day, letting you dedicate more time to essential business operations instead of getting bogged down by administrative duties. Furthermore, as your business grows, you can easily manage and expand multiple locations through a single, streamlined backend system. You also benefit from the capability to share crucial customer data across all your stores, keeping you in tune with the purchasing behaviors and preferences of your clientele. In essence, MerchantPlay serves as a holistic partner in driving your business toward lasting success and expansion, ensuring you are always one step ahead of the competition. With its comprehensive features, you can confidently navigate the complexities of retail management while fostering a thriving environment for your customers.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Poket

Company Location

United States

Company Website

poket.com

Company Facts

Organization Name

MerchantPlay

Date Founded

2013

Company Location

Singapore

Company Website

www.merchantplay.com

Categories and Features

Customer Loyalty

CRM
Corporate Memberships
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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