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What is Posist?

Posist operates as a B4B (Business-for-Business) firm, collaborating with international restaurant chains to facilitate their digital transformation through its innovative restaurant technology platform, which currently serves over 15,000 restaurants worldwide. By enabling large restaurant operators to scale efficiently, enhance profit margins, and provide a uniform guest experience, Posist's comprehensive technology platform integrates various aspects of restaurant management, including Front-of-House (FOH), Back-of-House (BOH), external integrations, analytics, and customer relationship management (CRM). Well-known restaurant brands such as Taco Bell, Subway, Nando's, Carl's Jr., Herfy, Häagen-Dazs, and Jamie's Italian rely on Posist to streamline their operational processes and workforce management. Our platform is designed to adapt to the evolving demands of the restaurant sector, ensuring that users remain competitive; its cloud-first architecture facilitates rapid development of new features with updates released every 15 days. Moreover, by maintaining a consistent version across various operating systems and hardware, our technology stack guarantees reliability and uniformity across all platforms used by our clients. This adaptability and commitment to innovation ensure that Posist is well-positioned to meet future challenges in the restaurant industry.

What is Bikky?

Create a detailed database of your patrons to better understand their identities, behaviors across multiple platforms, and how these insights can enhance your restaurant operations. Attain a holistic view of guest profiles by integrating information from your POS systems, online orders, reservations, and loyalty programs. By categorizing your customers, you can conduct a thorough analysis of their marketing interactions in relation to their purchasing patterns. Monitor metrics such as retention rates, visit frequency, and customer lifetime value by location, while also tracking revenue fluctuations over time. This comprehensive approach provides immediate insights into audience sizes, helping to address vital questions and offering a clearer perspective on performance metrics across various venues. It allows you to identify effective strategies, areas needing improvement, and subsequent actions to implement. Examine both aggregate and location-specific data regarding new customer acquisition, retention, and overall value contribution. Uncover the essential elements that drive revenue, including which menu items encourage customer trials, foster loyalty, or lead to attrition. Provide your general managers with the critical KPIs that align with your brand’s goals, empowering them with the necessary tools to ensure success. Cultivating a data-driven culture enables your restaurant to swiftly adapt to evolving customer preferences and demands, paving the way for sustained growth and innovation. By regularly reviewing and adjusting strategies based on data insights, your restaurant can maintain a competitive edge in the industry.

Media

Media

Integrations Supported

7shifts
Checkmate
Deliverect
Flipdish
Harri
Hotelogix
MealPe
Olo
Otter
SevenRooms
Stripe
UrbanPiper
Zipler.io
Zomato

Integrations Supported

7shifts
Checkmate
Deliverect
Flipdish
Harri
Hotelogix
MealPe
Olo
Otter
SevenRooms
Stripe
UrbanPiper
Zipler.io
Zomato

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$200 per location per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Posist

Date Founded

2012

Company Location

United States

Company Website

www.posist.com

Company Facts

Organization Name

Bikky

Date Founded

2017

Company Location

United States

Company Website

www.bikky.com

Categories and Features

Cloud Kitchen Management

Branded Mobile App
Branded Website
CRM
Call Center Panel
Feedback Management
Inventory Management
Kitchen Display System
Loyalty Management
Menu Integration
Multi-Brand
Online Ordering
Order Management / Tracking
Point-of-Sale (POS)
Reporting / Analytics
Time Tracking

Restaurant POS

Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Order Management
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

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