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What is PRSONAS™ Digital Experience Platform?
At PRSONAS™ by nuMedia, our team of specialists will assist you in creating a digital workforce specifically designed to meet your company’s unique requirements and seamlessly connect with your current software systems. Picture a uniquely tailored digital representative engaging with your clients, streamlining operations, analyzing data, and providing valuable insights to ensure unparalleled customer interaction! The PRSONAS™ digital solution offers an effortless engagement method that utilizes natural communication and expressions, allowing you to connect with your customers around the clock, every day of the year. This personalized brand ambassador will distinguish you from your rivals while fostering a deeper relationship with your audience. Collaborate with us to lower your onboarding and operational expenses, ensuring your human team remains efficient and satisfied as they focus on more critical tasks. With our support, you can enhance customer satisfaction and loyalty like never before.
What is EastCoast Visit?
You can significantly improve your visitor management process by incorporating our EastCoast Express service package with any of the basic options available. This enhancement guarantees that your guests receive a meticulously organized and detailed invitation through email. Additionally, you have the convenience of prebooking visitors via Outlook, which automatically sends a notification to the designated host. Security staff will be equipped with an updated list for evacuation purposes through the mobile application. When they arrive, visitors can effortlessly use their mobile visitor tickets to check in and gain entry. These tickets enable them to smoothly operate gates, doors, or speed gates. In accordance with the General Data Protection Regulation (GDPR), which was enforced on May 25, 2018, EastCoast Solutions has engaged Zacco, a firm specializing in intellectual property, to conduct an independent evaluation of both EastCoast Visit and our cloud-based service, EastCoast Express, ensuring compliance with the required regulations. The assessment of EastCoast Visit has recently concluded, and we are set to launch a new GDPR-compliant version (18 of the product) after the New Year, underscoring our dedication to privacy and data security. This forward-thinking initiative not only provides peace of mind to our clients but also enriches their overall experience with our offerings, ultimately leading to greater satisfaction.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Varies
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
PRSONAS by nuMedia Innovations
Date Founded
1999
Company Location
United States
Company Website
www.prsonas.com
Company Facts
Organization Name
EastCoast Solutions
Date Founded
1998
Company Location
Sweden
Company Website
www.eastcoast.se/en
Categories and Features
Customer Engagement
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List
Categories and Features
Visitor Management
Alerts/Notifications
Badge Management
Document Management
ID Scan
Pre-Registration
Registration Management
Self Check-in
Visitor Tracking
Watch List