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What is PSP Enterprise?

Market Test Interviews gauge the interest in new offerings by delving into customer pain points, existing solutions, and feedback on proposed products. Pre-decision Interviews seek to identify the motivations behind potential customers' hesitance to move beyond initial actions, such as downloads or trial programs, by focusing on their needs, alternatives, and the impact of sales interactions. Win/Loss Interviews analyze the elements that drive customers' choices between competitors, concentrating on buyer criteria and vendor assessments to extract crucial insights regarding your product, marketing efforts, and sales techniques. Churn Interviews examine why customers opt not to renew their contracts, emphasizing insights into their needs, satisfaction levels, competition, and alternatives. Together, these interviews offer a detailed perspective on the customer journey, highlighting the myriad factors that influence their decision-making processes. By understanding these dynamics, businesses can better tailor their strategies to meet customer expectations and improve retention.

What is Great Question?

Great Question serves as a valuable tool for researchers, designers, product managers, and marketers, enabling them to assemble panels, arrange interviews, disseminate insights, and distribute incentives efficiently. Users can effortlessly cultivate a network of customers willing to provide answers to their critical questions. To ensure the best fit, one can import, invite, and filter participants with ease. Our research calendar is designed to streamline the scheduling of interviews or facilitate data integration. Within minutes, prototype tests and surveys can be initiated, allowing for rapid feedback collection. By utilizing tags, clips, highlights, and results, you have the ability to convert survey outcomes and interviews into easily digestible reports. Sharing your findings with a broader audience becomes a simple task. To genuinely grasp the needs of your customers and obtain their feedback on your initiatives, it is crucial to create something extraordinary. Many companies today lack the necessary systems and processes to incorporate customer research into their core decision-making framework. Our team, though small, comprises a dynamic group of product managers, engineers, entrepreneurs, and designers dedicated to enhancing this experience. Together, we aim to bridge the gap between customer insights and impactful business strategies.

Media

Media

Integrations Supported

Auth0
Brex
Calendly
ClpHub
Draft
Google
Google Calendar
Google Meet
HoneyBook
Linktree
Microsoft 365
PowerPoint
Salesforce
Segment EDI Platform
Slack
Tremendous
Vero
Zapier
Zoom

Integrations Supported

Auth0
Brex
Calendly
ClpHub
Draft
Google
Google Calendar
Google Meet
HoneyBook
Linktree
Microsoft 365
PowerPoint
Salesforce
Segment EDI Platform
Slack
Tremendous
Vero
Zapier
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PSP Enterprise

Company Website

www.pspenterprises.com

Company Facts

Organization Name

Great Question

Company Location

United States

Company Website

greatquestion.co

Categories and Features

Categories and Features

Market Research

Benchmarking
Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Paper-Based
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Prototyping

Animation
Collaboration
Drag & Drop
Software Prototyping
Templates
UI Prototyping
UX Prototyping
Usability Testing
Version Control

UX

Animation
For Mobile
For Websites
Heatmaps
Prototyping
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Journeys
User Research

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