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What is PTC Warranty?

PTC Warranty is an end-to-end warranty management solution designed to help companies enhance their warranty operations and minimize associated costs. The platform offers a comprehensive suite of features including claims management, supplier recovery, and service order tracking, automating manual processes to reduce errors and increase efficiency. With integrated warranty analytics, businesses can monitor warranty performance in real-time, identify trends, and optimize their warranty strategies. PTC Warranty’s ability to streamline product returns and prevent fraud helps companies save time and money while improving customer satisfaction. It also integrates seamlessly with existing systems to improve workflows and data visibility across all departments. The software's automation capabilities ensure that warranty claims are processed quickly and accurately, reducing turnaround times and boosting operational productivity. For companies looking to minimize risk and maximize their warranty processes' effectiveness, PTC Warranty offers a scalable, flexible solution that supports continuous improvement.

What is Evia WMS?

Handling warranty and RMA documentation for a large volume of mobile devices on a daily basis can be quite daunting for mobile dealers and customer support teams. The constant influx of mobile phones needing replacement, repair, or refunds complicates the task of keeping precise records. It is also essential to ensure timely responses to every device returned by customers. This is precisely where a Warranty Management System becomes crucial. Evia's Warranty Management System offers thorough, end-to-end solutions specifically designed to meet the needs of its clients, greatly boosting productivity. In addition, Evia's warranty management software, referred to as 'WMS,' is instrumental in enhancing product quality by tracking frequent claims and lowering operational costs. This enhancement in performance ultimately results in improved customer satisfaction. Ultimately, Evia's Warranty Management System is crafted to enhance the efficiency and success of mobile suppliers, providing significant advantages to dealers and their enterprises. The adoption of such a system can transform the way mobile businesses handle warranty processes, fostering a more organized and responsive service environment.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PTC

Date Founded

1985

Company Location

United States

Company Website

www.ptc.com/en/products/ptc-warranty

Company Facts

Organization Name

Evia Information Systems

Company Location

India

Company Website

www.eviaglobal.com

Categories and Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

Categories and Features

Warranty Management

Contract Management
Eligibility Verification
For Field Service
For General Contractors
For Manufacturers
Parts Management
Policy Management
Product Registration
Repair Management
Returns Management
Service Management
Warranty Tracking

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