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What is PackageLog?

PackageLog is dedicated to overseeing mail and package logistics specifically tailored for the apartment industry, particularly focusing on solutions for student housing. Since our inception in 2000, our Mail Management division has successfully managed the daily influx of mail and packages for more than 90,000 student residents nationwide. We offer a wide array of package room solutions, which feature both indoor and outdoor lockers, refrigerated storage units, and secure monitored spaces for multifamily and student residences across the country. What distinguishes us from the competition is our team of experienced professionals, who collectively possess decades of knowledge in the field, effectively addressing the common challenges associated with mail and package management, such as theft, loss, and ongoing resident grievances. We are committed to providing 24/7 support, with live representatives ready to tackle any mail and package-related concerns whenever they arise. Moreover, our emphasis on outstanding customer service ensures that our clients consistently receive the highest level of care and support. By partnering with us, your apartment community will not only gain security but also experience a significant boost in resident satisfaction and trust. Ultimately, our goal is to create a seamless and efficient mail handling experience for all residents.

What is Mail Labs?

You can effortlessly scan and upload a variety of mail items such as envelopes, packages, magazines, and postcards using your smartphone, tablet, or any scanner. After processing the mail, customers receive an email notification and can conveniently access their mailbox from either their mobile device or computer. Our cutting-edge mailroom management software streamlines the handling of customer mail requests, eliminating the need for extra equipment as everything is managed through a cloud-based system. By utilizing the PostScan Mail Operator app, the process of scanning and uploading mail for your customers becomes incredibly simple, requiring just a few clicks. All interactions with customers are fully branded with our logo, encompassing everything from online registration and pricing to virtual mailboxes and email alerts. You can easily employ your existing document scanner, mobile device, or tablet to capture and upload images online. Moreover, you have the option to design customized subscription plans for your clients, enabling you to set your own pricing models and establish limits for mail operations. This not only enhances convenience but also ensures that each user enjoys a personalized experience tailored to their needs. Ultimately, this approach improves customer satisfaction and engagement, fostering a more efficient communication flow.

Media

Media

Integrations Supported

Entrata
RealPage
Voyager

Integrations Supported

Entrata
RealPage
Voyager

API Availability

Has API

API Availability

Has API

Pricing Information

$49 per month
Free Trial Offered?
Free Version

Pricing Information

$5 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Postal Solutions

Date Founded

2000

Company Location

United States

Company Website

mailandpackages.com

Company Facts

Organization Name

Mail Labs

Date Founded

2011

Company Location

United States

Company Website

www.maillabs.com

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

Categories and Features

Mailroom Management

Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture

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