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What is PackageLog?
PackageLog is dedicated to overseeing mail and package logistics specifically tailored for the apartment industry, particularly focusing on solutions for student housing. Since our inception in 2000, our Mail Management division has successfully managed the daily influx of mail and packages for more than 90,000 student residents nationwide. We offer a wide array of package room solutions, which feature both indoor and outdoor lockers, refrigerated storage units, and secure monitored spaces for multifamily and student residences across the country. What distinguishes us from the competition is our team of experienced professionals, who collectively possess decades of knowledge in the field, effectively addressing the common challenges associated with mail and package management, such as theft, loss, and ongoing resident grievances. We are committed to providing 24/7 support, with live representatives ready to tackle any mail and package-related concerns whenever they arise. Moreover, our emphasis on outstanding customer service ensures that our clients consistently receive the highest level of care and support. By partnering with us, your apartment community will not only gain security but also experience a significant boost in resident satisfaction and trust. Ultimately, our goal is to create a seamless and efficient mail handling experience for all residents.
What is Mail Tracking?
GrayHair offers advanced mail tracking solutions specifically designed for businesses engaged in mass mailing, allowing you to analyze the impact of every piece sent. By taking advantage of our extensive services and proven methodologies, you can exceed standard industry performance metrics. The largest mailers in the country trust our tracking systems to guarantee that their communications, including both statements and promotional materials, reach their intended audience in a timely manner. Utilize the Postal Service’s Informed Visibility® data to extract vital insights regarding your mailing processes. This will help you pinpoint the best times for customer engagement with your offers and determine the most effective days for delivery. You will be able to monitor each mailpiece throughout its entire journey within the postal system, starting from when it is dispatched until it arrives at the destination. Gain precise information about the locations of your mailings and accurately track the actual delivery dates. Convert your postal analytics into strategic actions that allow you to test various delivery methods, improve response rates, initiate timely follow-ups, and identify potential issues early on. Our user-friendly analytics dashboards provide quick insights through visual data representations, enabling you to make informed decisions rapidly. By leveraging data-driven approaches, you can significantly enhance your mailing performance, maximizing both engagement and successful delivery outcomes, ultimately leading to increased customer satisfaction and loyalty over time.
Integrations Supported
Entrata
RealPage
Voyager
API Availability
Has API
API Availability
Has API
Pricing Information
$49 per month
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Postal Solutions
Date Founded
2000
Company Location
United States
Company Website
mailandpackages.com
Company Facts
Organization Name
GrayHair Software
Date Founded
2000
Company Location
United States
Company Website
grayhairsoftware.com/mail-tracking/
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture
Categories and Features
Mailroom Management
Barcode Scanning
CASS Certified
Duplicate Management
Graphical Mail Piece Designer
Intelligent Mail Support
Job Management
PAVE Certified Presorting
Package Tracking
Signature Capture