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TalkdeskCreate a smooth and effective customer experience that effortlessly transitions across multiple channels. Our AI-powered, automation-centric solutions are tailored for everyday applications. Each year, we unveil a host of new features, solutions, and integrations to keep our platform ahead in the realm of customer experience technology and current trends. By prioritizing automation, we significantly improve essential customer service workflows utilizing the capabilities of Talkdesk AI. Yet, the proof lies in our clients’ successes; delve into diverse testimonials that highlight how they have effectively met their customers' needs. Revolutionize your customer service operations with CX Cloud, an all-encompassing suite of enterprise-level applications that seamlessly integrate for customer self-service, omnichannel communication, workforce engagement, employee collaboration, and analytics—all housed within a singular cloud-native system. Delight your agents with an intuitive interface while boosting the adaptability of your contact center by easily modifying every aspect of CX Cloud, from IVR routing settings to the agent dashboard. Additionally, these innovative tools empower you to deliver a consistently outstanding experience for both your team and your clientele, reinforcing the value of exceptional service at every touchpoint.
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Rezku Point of SaleRezku POS has been specifically crafted for high-traffic restaurants, bars, and pizzerias, offering an all-encompassing solution that elevates your brand to the level of national chains. Now, with Rezku, you can obtain a fully customizable smartphone ordering application tailored for your restaurant, available for download exclusively through their platform. This system comes equipped with a plethora of advanced features necessary for restaurants, eliminating the need for third-party services and avoiding extra fees; it includes loyalty rewards, an eGift card program, management of delivery drivers, custom reporting, and a stunning, personalized online ordering site that charges no commission for orders. The extensive feature set of Rezku addresses all operational requirements, incorporating mobile POS, customer-facing displays, sophisticated kitchen display systems, and printing of sticky labels. Moreover, it provides the latest in business management capabilities that industry experts desire, featuring a well-structured manager’s smartphone application that allows you to oversee every element of the system, such as menus, pricing, and time cards, all from your mobile device. In addition to enhancing operational efficiency, Rezku also emphasizes exceptional value, ultimately transforming your business practices and contributing to an increase in profitability. By integrating Rezku into your establishment, you will not only modernize your operations but also streamline processes in a way that fosters sustainable growth.
What is Paerpay?
Paerpay presents a cutting-edge contactless payment system that greatly enriches the dining experience by allowing customers to pay their bills directly through their smartphones, removing the necessity for additional hardware or applications. Diners can easily scan a QR code to view the menu, share the bill as they wish, and complete their payments seamlessly. This method promotes social distancing, enhances security during transactions, and improves operational efficiency for restaurants. Furthermore, Paerpay employs AI-driven ordering to track every interaction, turning potential lost sales into extra revenue, while integrating effortlessly with existing systems to accommodate more patrons and boost profitability without overwhelming staff. The platform includes features like customizable branding, integrated tipping options, loyalty program support, and compatibility with third-party delivery services, ensuring a smooth experience for customers while increasing order volume and maximizing revenue. By choosing Paerpay, restaurants not only improve their quality of service but also align themselves with modern dining trends and expectations. This innovative solution stands to redefine how restaurants engage with their guests and manage transactions efficiently.
What is Maple?
Maple is a cutting-edge voice AI solution specifically designed for the restaurant sector and other service-driven enterprises, leveraging sophisticated natural language processing and menu-focused capabilities to manage incoming calls 24/7. This platform excels in accurately processing orders and overseeing reservations, including bookings, modifications, and cancellations, while also implementing intelligent upselling strategies and supporting multiple languages to prevent missed business opportunities from unanswered calls or manual handling. By seamlessly integrating with the point-of-sale systems of restaurants, Maple gains a thorough understanding of menus, addresses dietary needs and allergies, captures orders accurately, personalizes guest interactions, and promotes larger average ticket sizes while enhancing overall operational efficiency. Furthermore, its strong infrastructure is engineered for both scalability and reliability, catering to both single and multi-location establishments, which empowers restaurants to automate routine call functions, improve order capture, and enrich guest experiences without necessitating additional staffing. In this way, Maple not only streamlines operations but also enables restaurants to prioritize exceptional service delivery, ensuring that they remain competitive in a rapidly evolving market. Ultimately, the platform represents a significant advancement in how restaurants can manage their communications and customer interactions.
Integrations Supported
Aloha Cloud by NCR Voyix
Apple Pay
CardConnect
Clover
Coinbase
DoorDash
Fiserv
Google Pay
Mastercard Payment Gateway Services
OpenTable
Integrations Supported
Aloha Cloud by NCR Voyix
Apple Pay
CardConnect
Clover
Coinbase
DoorDash
Fiserv
Google Pay
Mastercard Payment Gateway Services
OpenTable
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$50 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Paerpay
Date Founded
2017
Company Location
United States
Company Website
www.paerpay.com
Company Facts
Organization Name
Maple
Date Founded
2023
Company Location
United States
Company Website
www.maple.inc/