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What is PanTerra Networks?

Streams.AI by PanTerra Networks is a comprehensive Unified Communications and Contact Center platform that combines every major communication channel into a single, cloud-based solution. Instead of managing multiple vendors or disconnected apps, businesses gain one secure platform that covers VoIP phone service, video conferencing, team messaging, SMS, fax, and file sharing, all enhanced by powerful AI-driven tools. With cloud PBX features like auto-attendant, call recording, voicemail-to-email, and advanced routing, Streams.AI simplifies business calling while ensuring HD-quality reliability. Teams can collaborate through secure video meetings, webinars for up to 1,000 attendees, persistent chat, advanced team rooms, and SmartBox enterprise file sync and share with built-in security and version control. Customer-facing teams benefit from robust contact center capabilities including skills-based routing, queue management, real-time dashboards, and AI features such as transcription, analytics, and agent assist, tools that increase efficiency and improve customer experiences. Streams.AI integrates seamlessly with Microsoft Teams, Outlook, Office 365, Google Workspace, Gmail, Salesforce, ServiceTitan, and more, while APIs support custom workflows. With HIPAA and SOC 2 compliance, end-to-end encryption, geo-redundant data centers, and 99.999% uptime, businesses can trust their communications are protected and always available. Deployment is fast thanks to white-glove onboarding, and support is unmatched: Streams.AI customers get live, US-based expert help 24/7, with an average response time under 30 seconds. Trusted for more than 20 years, PanTerra delivers a future-ready, scalable platform for SMBs and enterprises alike, helping organizations reduce IT complexity, lower costs, improve team productivity, and deliver exceptional customer engagement.

What is OpenCall AI?

OpenCall AI revolutionizes your business operations by increasing revenue, lowering costs, and streamlining phone communications for greater efficiency. When you choose OpenCall, you can anticipate significant enhancements in sales performance, customer satisfaction levels, and profit margins. Our advanced AI technology handles routine phone inquiries, freeing up your team to prioritize the essential tasks that truly drive your business forward. We understand that each organization has distinct requirements, which is why OpenCall provides a customized AI call center solution tailored specifically to every client’s needs. Our system integrates seamlessly with your existing processes, allowing you to focus on what you do best. Bid farewell to voicemails, conventional call centers, and the cumbersome process of transferring information to your electronic health records. Complying with HIPAA regulations, our AI efficiently manages all incoming calls, improving the patient experience while cutting costs by more than 50%. Envision OpenCall as your personal assistant, adept at handling inquiries, managing booking requests, and even proactively reaching out to prospective clients on your behalf. We prioritize keeping you updated without disrupting your meetings, which makes OpenCall an indispensable resource for any sector. Furthermore, with our advanced customization features, we bring enterprise-level tools within reach for businesses of any scale, empowering them to thrive in a competitive landscape. By leveraging this innovative technology, your organization can unlock new opportunities and achieve unparalleled growth.

Media

Media

Integrations Supported

Zendesk
Box
Freshdesk
Google Calendar
Google Sheets
Google Workspace
Microsoft Outlook
Microsoft Teams
NextGen
OpenAI
Oracle API Management
SAP Advanced Track and Trace for Pharmaceuticals
Salesforce
Square POS
Zapier
Zoho CRM

Integrations Supported

Zendesk
Box
Freshdesk
Google Calendar
Google Sheets
Google Workspace
Microsoft Outlook
Microsoft Teams
NextGen
OpenAI
Oracle API Management
SAP Advanced Track and Trace for Pharmaceuticals
Salesforce
Square POS
Zapier
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$24.95 per user/month
Free Trial Offered?
Free Version

Pricing Information

$0.15 per minute
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

PanTerra Networks

Date Founded

2001

Company Location

United States

Company Website

www.panterranetworks.com

Company Facts

Organization Name

OpenCall AI

Date Founded

2022

Company Location

United States

Company Website

opencall.ai/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Content Collaboration

Client Portal
Cloud Storage
Digital Asset Management
Document Creation / Editing
Document Management
Electronic Signature
Feedback Management
File Sharing
Messaging / Discussion
Real-Time / Interactive Editing
Roles / Permissions
Search
Version Control
Video / Image Editing
Workflow / Approval Process

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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