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What is Panviva?

Enhancing the capabilities of your workforce is crucial for delivering outstanding service to your customers. Our comprehensive omnichannel platform guarantees that your team operates within a unified and user-friendly environment, significantly improving the customer journey. By leveraging Panviva, you can reduce the time spent on repetitive tasks, encourage collaboration, and maximize the knowledge available within your organization. We centralize all essential company information in one easily reachable hub, inspiring your employees to focus on achieving customer satisfaction. This ensures that whether an employee is new or has been with the company for years, they all have access to the same dependable information. Our platform allows users to organize, share, and collaborate on resources effortlessly, all without leaving their primary workspace. Each staff member is equipped with the vital tools and resources they need to excel in their roles while receiving real-time updates regarding any changes. Unlike conventional training methods that depend on classroom sessions and outdated manuals, Panviva enables new hires to independently locate all necessary information, ensuring they are ready to contribute effectively from their very first day. This forward-thinking strategy not only boosts productivity but also cultivates a more self-assured and capable workforce, paving the way for long-term success. As a result, businesses can thrive in a competitive landscape while maintaining high standards of service.

What is Klutch?

Klutch is designed for teams aiming to collaborate effectively, streamline company information, conserve time when addressing repetitive inquiries, and onboard new employees. It provides concise, easily shareable responses that help prevent unnecessary repetition when communicating with customers. Additionally, it offers comprehensive, significant company details that can be distributed to individuals, teams, or the whole organization. With Klutch's pre-written answers, sharing essential information with both customers and colleagues becomes a breeze. You can enhance your search for necessary data by utilizing categories, tags, and access permissions. Real-time collaboration on documents is facilitated, along with the option to leave comments for others to review later. You have access to numerous ready-to-use templates, or you can design custom ones tailored for your team. Furthermore, you can share both published content and drafts with specific users, groups, or the entire organization. The ability to organize your pages and drafts into customizable folders ensures that everything remains easily accessible and nothing gets lost in the shuffle. Whether you’re looking to improve communication or streamline document management, Klutch has the tools to support your team’s needs.

Media

Media

Integrations Supported

Integrations Supported

Google Chrome

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$5 per user per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Windows

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Upland Software

Date Founded

2010

Company Location

United States

Company Website

uplandsoftware.com/panviva/

Company Facts

Organization Name

Klutch

Company Location

Israel

Company Website

klutch.app/

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Content Management
Decision Tree
Knowledge Base Management
Self Service Portal

Onboarding

Electronic Forms
Orientation Management

Categories and Features

Corporate Wiki

Not specified

Knowledge Management

Not specified

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